McDonald's

3.4
2166 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1318 W Foothill Blvd, Rialto, CA
92376, United States

Hours

Reviews

3.4
2,166 reviews
5 stars
813
4 stars
370
3 stars
317
2 stars
168
1 star
498

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Management Issues

Many reviews highlighted a lack of effective management, leading to disorganization and unprofessional behavior among employees.

Food Quality

Several customers noted that food was often served cold or poorly prepared, with missing items in their orders.

Drive-Thru Experience

The drive-thru service was criticized for being slow and inefficient, with multiple customers experiencing significant delays.

Customer Interaction

While some employees received praise for their friendliness, many reviews indicated a general lack of customer service skills among staff.
  • DR
    Dwayne Ruark
    Nov 8, 2025
    5.0
    it was lucky to McDonald's if you ain't that in McDonald's and you don't know about McDonald's you don't get out enough
  • GH
    Gary Holguin
    Nov 8, 2025
    5.0
    I don't know why this one always takes longer to get your food.
  • ML
    Marcos Lara
    Nov 6, 2025
    5.0
    Big mac combo
  • LD
    Laura Diaz
    Sep 24, 2025
    5.0
    I wanted to take the time and say a big THANK YOU to Shine, Maddison and Mia. I appreciate the patience they had towards me. I walked in and ordered 10 kids meals. I was also looking to complete some seats for the Tiny Tan toys and they were super helpful. Shine was the one who was dealing with my special request and she was super sweet. The managers Maddison and Mia were helpful coming back n fourth entering the codes. Not a lot of McDonalds are nice but this team was very helpful and patient ! I went during a rush and they had eveything done quick but I was also in no rush since they were super nice and communication with me. 10/10 service and great team thanks ladies !!!!
  • AF
    Aaron Fregoso
    Sep 24, 2025
    3.0
    Drive thru is herendous your in one lane with a code to just pick up your order and they take forever. The other lanes are ordering when they get their and their still passing you up car by car

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 1318 W Foothill Blvd, Rialto, CA?

McDonald's at 1318 W Foothill Blvd is open daily from 5:00 AM to midnight.

What are the delivery hours for this McDonald's location?

Delivery service is available daily from 5:30 AM to 11:15 PM.