Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.
Order Accuracy
Many reviews highlighted frequent issues with missing items and incorrect orders, particularly with drive-thru and mobile orders.
Cleanliness
Customers noted unsanitary conditions, including dirty tables and overflowing trash, indicating a need for better maintenance.
Food Quality
Several customers expressed dissatisfaction with food quality, mentioning stale fries and concerns about food safety.
Customer Experience
Mixed reviews on customer experience, with some praising friendly staff while others reported negative interactions and poor management.
TH
T H
1 day ago
1.0
We ordered a Big Mac and it was made sloppily. It wasn’t even assembled in the correct order and the cheese was missing completely. I understand that it gets busy in the drive through but we were asked to wait in the parking lot to get our drive thru order, we waited for quite some time and then our food was made without care. Please do better.
SJ
Sophia Johnson
2 days ago
5.0
Both adults and children love McDonald’s. For kids, it’s not just a place to eat — it’s a place to play, explore, and have fun. Many McDonald’s locations have clean, safe, and well-designed playgrounds where children can climb, slide, and make new friends. Parents also appreciate this, because the kids can enjoy themselves while the adults relax, chat, or enjoy their meal.
For adults, McDonald’s is convenient, fast, and consistent. Whether it’s grabbing a quick breakfast, picking up coffee, or having a simple meal with the family, McDonald’s always offers something familiar and comforting. The combination of good food, a family-friendly environment, and a fun play area makes McDonald’s a place that everyone enjoys.
ER
EL Roro
Nov 14, 2025
1.0
This place is ridiculous when it comes to mobile orders. The wait for indoor pickup and curbside is ridiculous. If you park in curbside and are the only one in a spot and someone else shows up after you, they get their food first. This place is also ridiculous about closing the store and not communicating with the mcdonalds app to place the store as closed so you are not able to place an online order. I ordered online since the app said the store was open and I came to the store to pickup my food and to my surprise the location was closed with no employees in site. I had to walk into the drive through and there was an Orkin truck and worker at the entrance of it and he told me had just sprayed so they had to close down since they couldn't cook after he sprayed. I went to the drive through window after talking to the Orkin worker and I tried to get their attention and when they finally looked I asked if they can have my food transfered to another location and I was told no. That I had to cancel my order and wait for a refund. The phone number to this location is also disconnected so you cant even talk to an employee without having to go to the drive through window. I do not recommend this location.
VS
Vicky Sanchez
Oct 18, 2025
1.0
Pésimo servicio la tipa que hace las órdenes te hablan como si les estás pidiendo algo regalado es horrible sentirte así asta miedo da pedirles algo por que te miran con cara de enojadas hise mi orden por la bocina y me trataron súper mal no podía ni preguntar por algo por qué me contestaba enojada son unas groseras
AV
Anthony Valle
Oct 10, 2025
1.0
Only get one sauce for 6pc nugget even though I purchased a whole Big Mac and large fries I only get one sauce for the nuggets no sauce for any other of the food, it’s an extra “charge” of ¢25 a sauce cup. Crazy the manager is probably pocketing those extra cents. And then had the audacity to give me old stale fries I came at 11:20 pm 40 min before they closed you telling me you couldn’t drop fresh fries and gave me some old ones that probably have been sitting for over 30 minutes is what they taste like. At least give me extra sauce to eat these old soggy fries. The night crew here sucks so bad it’s not the first time I try to get food after work and it’s terrible im going to stop coming to this location. If you are apart of the night team and happen to read this you guys suck at your job.
What are the opening hours for McDonald's in Rialto, CA?
McDonald's in Rialto, CA is open daily from 5:00 AM to midnight.
What are the delivery hours for this McDonald's location?
Delivery is available every day from 5:15 AM to 11:30 PM.
Does this McDonald's have a drive-thru service and what are the hours?
Yes, the drive-thru is open daily from 5:00 AM to midnight.
What payment options are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What services does the McDonald's Rialto location offer?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
How can I order McDonald’s for delivery or pickup at this location?
You can order via their delivery website https://mcdonalds.order.online/business/-5579 or use the McDonald’s App available on iOS and Android.
What types of menu items are offered at this McDonald's?
They offer a variety of menu options including breakfast items, burgers, sandwiches, coffee, ice cream, and frozen yogurt made with quality ingredients.
Are there nearby places where I can shop or enjoy entertainment before or after visiting McDonald's?
Yes, nearby you can visit Save And Tell Outlet for clothing and furniture shopping or Rialto Plaza - GameStop for video games and entertainment.
What other dining options are near McDonald’s at 111 W Baseline Rd, Rialto?
Nearby dining options include Subway for sandwiches, Tacos Gavilan for Mexican food, and China Doll for Chinese cuisine.
Are there any services near McDonald's that might be helpful for visitors?
Yes, nearby are mobile phone stores like T-Mobile and Quickfix Phone and Computer Repair, as well as health and beauty salons like Studiomv5 Salon and Aries Virgin Hair Boutique.