Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Rialto,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
3.9
927 reviews
5 stars
493
4 stars
152
3 stars
91
2 stars
48
1 star
143
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; while many praised the staff for being friendly and attentive, several reviews highlighted rude behavior and poor communication from some employees.
Food Quality
Inconsistent food quality reported, with some customers enjoying the taste while others complained about undercooked or burnt items, as well as issues with portion sizes.
Order Accuracy
Frequent complaints about incorrect orders and missing items, particularly in drive-thru service, leading to customer frustration.
Cleanliness
Generally positive remarks about the cleanliness of the restaurant, with many customers noting a clean environment.
- DEDavid EDec 5, 20255.0Adelina is very attentive and takes care of her customers
- SMSonia Ines MoralesNov 8, 20254.0Me gusto mucho por que todo el personal muy amable y sobre todo te ayudan muy bien si no le entiendes para ordenar TU mismo por la Tableta..
- MMMaria ManzanoOct 24, 20255.0Very good costumers service.
- RTRoberta G. ThompsonSep 5, 20252.0The lady was rude.
- UVUngara De por VidaAug 12, 20251.0Chicken pollo sabia..RECOCIDO Y HECHADO..A PERDER...
Frequently Asked Questions About El Pollo Loco
What are the operating hours of El Pollo Loco in Rialto, CA?
El Pollo Loco is open Monday through Saturday from 9:30 AM to 10:00 PM and on Sunday from 10:00 AM to 10:00 PM.
Does El Pollo Loco in Rialto offer delivery services?
Yes, El Pollo Loco in Rialto offers delivery services for customer convenience.
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, Discover, and Visa credit cards.
Can I order El Pollo Loco food online?
Yes, you can order online through their menu available at https://order.elpolloloco.com/menu/w-foothill-blvd-n-cedar-ave or via the El Pollo Loco app.
Does El Pollo Loco provide catering services?
Yes, El Pollo Loco offers catering services for various events and gatherings.
Is there free Wi-Fi available at El Pollo Loco in Rialto?
Yes, El Pollo Loco provides free Wi-Fi for customers.
What is the signature cooking style of El Pollo Loco?
El Pollo Loco fire-grills whole chickens on open-flame grills after marinating them in a special blend of herbs, spices, fruit juices, and garlic for authentic Mexican flavor.
Are there other dining options near El Pollo Loco Rialto?
Yes, nearby dining options include Wendy's for burgers, Arby's for sandwiches, Tacos Ensenada for Mexican fast food, and Little Caesars for pizza.
What nearby services can I access around El Pollo Loco?
Nearby services include Kerms BarberShop 2.0 for haircuts, VIP Fit Studio for dance and fitness, and Fiesta Auto Insurance & Tax Service for insurance needs.
How can I get to El Pollo Loco in Rialto using nearby transit or landmarks?
Starbucks is located nearby for meeting up, and Mobil gas station can be a convenient stop before or after your visit. These landmarks help in locating El Pollo Loco easily on W Foothill Blvd.