Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's commitment to fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Rialto,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
4.0
692 reviews
5 stars
384
4 stars
147
3 stars
48
2 stars
26
1 star
87
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and attentive service, though some noted inconsistencies in staff professionalism.
Food Quality
While several reviews highlighted fresh and tasty food, there were complaints about portion sizes and food quality, particularly regarding chicken.
Cleanliness
The restaurant was generally noted for its cleanliness, although some reviews mentioned issues with maintenance in certain areas.
Ordering Experience
Customers expressed frustration with the touchscreen ordering system and issues with incorrect or incomplete orders.
- WDWilliam Dickson4 days ago5.0Great people
- FPFrank PJan 2, 20261.001/01/26 i went just now around 9:30pm so manager you can verify my sale around that time for $13. & Some chane, I ordered a chicken tortilla soup & 2 tacos, there is no chicken in this soup so you guys charged me $6 for a cup of broth, did you employee just skim to top of pot or was there none left, I should get a refund bc i did not get what i paid for?
- AAAdrian AurelioDec 30, 20255.0Great service and the employees are nice.
- TCTony CastellonDec 23, 20255.0Great food a good prices
- ESErika SalcidoDec 16, 20253.0Food is actually really good but it's been A CONSTANT THING that I have gone through the drive thru to get lunch and the drinks have tasted HORRIBLE. They need to check that drinks machine PLEASE.
Frequently Asked Questions About El Pollo Loco
What are the opening hours for El Pollo Loco in Rialto, CA?
El Pollo Loco in Rialto is open Monday through Saturday from 9:30 AM to 11:00 PM, and Sunday from 10:00 AM to 10:30 PM.
Where is El Pollo Loco located in Rialto, CA?
El Pollo Loco is located at 1225 W Renaissance Parkway, Rialto, CA 92377, United States.
What type of food does El Pollo Loco specialize in?
El Pollo Loco specializes in fresh, authentic Mexican food with fire-grilled chicken marinated in a special blend of herbs, spices, fruit juices, and garlic.
Does El Pollo Loco offer online ordering?
Yes, you can order online through their website or via the El Pollo Loco app available on the Apple App Store.
What payment methods are accepted at El Pollo Loco?
El Pollo Loco accepts American Express, Discover, and Visa credit cards.
Is there free Wi-Fi available at El Pollo Loco Rialto?
Yes, El Pollo Loco in Rialto offers free Wi-Fi to its customers.
Does El Pollo Loco in Rialto have a drive-through service?
Yes, El Pollo Loco offers a drive-through service at this location for your convenience.
What nearby restaurants can I visit before or after dining at El Pollo Loco?
Nearby restaurants include Panda Express for Pan-Asian cuisine, The Habit Burger Grill for burgers, and Miguel's Jr. for additional Mexican fast food options.
Are there any nearby stores where I can shop while visiting El Pollo Loco?
Yes, nearby stores include Scrubs & Beyond for uniforms, Mattress Firm for furniture and mattresses, and Ross Dress for Less for clothing and accessories.
What other services or points of interest are near El Pollo Loco in Rialto?
Close by are Magicland Dental Group of Rialto for dental care, T-Mobile for mobile phone services, and See's Candies for sweet treats.