Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's commitment to fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Rialto,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
4.0
684 reviews
5 stars
380
4 stars
146
3 stars
46
2 stars
26
1 star
86
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality; some customers enjoyed fresh and flavorful meals, while others reported dry or poorly portioned items.
Customer Service
Customer service experiences vary widely; some praised friendly and attentive staff, while others reported rude service and order mistakes.
Cleanliness
The restaurant is generally clean, but some customers noted issues with table cleanliness and restroom maintenance.
Value for Money
Several customers felt the prices were high compared to the portion sizes and quality of food received.
Atmosphere
The atmosphere is described as friendly and inviting, with some customers appreciating the overall dining experience.
- JDJuan Diaz1 day ago4.0Muy bien.les Recomiendo.el burrito.avocado.nadamas.que si hase.falta.una Remodelasion.mesas y sillas.
- KJKyle JettNov 9, 20251.0Requires me to order on a touchscreen. Of course I walked right out. Totally insane!!!!!!! I’ll never come here again.
- JRJesse RuizOct 28, 20255.0Good selection of food, good prices and a friendly atmosphere
- JJjediBlackmouthSep 19, 20251.0Dont expect sauce for your DRY HASH. No one will even ask if you have your whole order, got your drink cup, or want sauce. Good luck
- GAGary AstreeSep 15, 20254.0The food is very colorful but it's okay there's definitely better options out there but if you're looking for something quick it will do the job
Frequently Asked Questions About El Pollo Loco
What are the opening hours for El Pollo Loco in Rialto, CA?
El Pollo Loco in Rialto is open Monday through Saturday from 9:30 AM to 11:00 PM, and Sunday from 10:00 AM to 10:30 PM.
Where is El Pollo Loco located in Rialto, CA?
El Pollo Loco is located at 1225 W Renaissance Parkway, Rialto, CA 92377, United States.
What type of food does El Pollo Loco specialize in?
El Pollo Loco specializes in fresh, authentic Mexican food with fire-grilled chicken marinated in a special blend of herbs, spices, fruit juices, and garlic.
Does El Pollo Loco offer online ordering?
Yes, you can order online through their website or via the El Pollo Loco app available on the Apple App Store.
What payment methods are accepted at El Pollo Loco?
El Pollo Loco accepts American Express, Discover, and Visa credit cards.
Is there free Wi-Fi available at El Pollo Loco Rialto?
Yes, El Pollo Loco in Rialto offers free Wi-Fi to its customers.
Does El Pollo Loco in Rialto have a drive-through service?
Yes, El Pollo Loco offers a drive-through service at this location for your convenience.
What nearby restaurants can I visit before or after dining at El Pollo Loco?
Nearby restaurants include Panda Express for Pan-Asian cuisine, The Habit Burger Grill for burgers, and Miguel's Jr. for additional Mexican fast food options.
Are there any nearby stores where I can shop while visiting El Pollo Loco?
Yes, nearby stores include Scrubs & Beyond for uniforms, Mattress Firm for furniture and mattresses, and Ross Dress for Less for clothing and accessories.
What other services or points of interest are near El Pollo Loco in Rialto?
Close by are Magicland Dental Group of Rialto for dental care, T-Mobile for mobile phone services, and See's Candies for sweet treats.