Chipotle Rialto is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
While some customers enjoyed the food, many reported issues with portion sizes, food freshness, and even food safety concerns, including instances of food poisoning.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, unprofessional behavior, and a lack of attentiveness to customer needs.
Cleanliness
The dining area was frequently described as dirty, with many customers noting unclean tables and floors, which detracted from their overall experience.
Order Accuracy
Several customers experienced issues with incorrect orders, missing items, and inadequate portion sizes, leading to dissatisfaction.
EC
Evonne Carr
Jan 4, 2026
1.0
Understaffed. Had a line of 5+ and only one person preparing orders.
AS
Andie Serpas
Jan 1, 2026
4.0
Good serving amounts unlike other chipotles where they give you small portions , got a chipotle bowl
HT
Henry Toloza
Dec 27, 2025
5.0
Went 2 days ago and today . Great food no complaints
MR
Mic6 Reyes
Nov 14, 2025
5.0
Had s great carne asada bowl
AN
anuar carlos naim naime
Nov 10, 2025
1.0
Tienen algunos trabajadores que ponen mala cara para atender a las personas
Frequently Asked Questions About Chipotle Mexican Grill
What are the opening hours of Chipotle Mexican Grill in Rialto?
Chipotle Mexican Grill in Rialto is open daily from 10:30 AM to 11:00 PM.
Does Chipotle Mexican Grill in Rialto offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
Where is Chipotle Mexican Grill located in Rialto?
It is located at 1314 S Riverside Ave, 4B, Rialto, CA 92376, United States.
Can I order Chipotle Mexican Grill food online?
Yes, you can order online through their website or via the Chipotle app available on the Apple App Store.
What type of food does Chipotle Mexican Grill in Rialto serve?
They serve customizable Mexican fast-casual meals including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
How can I contact Chipotle Mexican Grill in Rialto?
You can call them at +1 909-879-7332 or email at CA.2424.Rialto@chipotle.com.
Are there any other restaurants nearby Chipotle in Rialto?
Yes, nearby restaurants include Jersey Mike's Subs, Ono Hawaiian BBQ, Carl's Jr., Pho 62 Grill and Noodle, and Juice It Up.
What nearby transit or transportation services can help me get to Chipotle in Rialto?
Marybelle Transportation Services is nearby and can assist with transportation needs to reach Chipotle conveniently.
Are there any nearby entertainment options around Chipotle Rialto?
Yes, the Sandra R. Courtney Community Playhouse and Rialto Playhouse theatres are close by and make good spots to visit before or after your meal.
Where can I find other essential services near Chipotle in Rialto?
Nearby essential services include The UPS Store for shipping and printing, Wells Fargo ATM for banking, and Les Schwab Tire Center for automotive needs.