Chipotle Rialto is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently reported issues with food quality, including small portions, lack of meat, and instances of food poisoning.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, unprofessional behavior, and a lack of attentiveness to orders.
Cleanliness
The dining area was often described as dirty, with many customers noting unclean tables and floors.
Order Accuracy
Many customers experienced problems with incorrect orders, including missing items and incorrect ingredients.
Overall Experience
While some customers enjoyed the food, many expressed dissatisfaction with their overall experience, citing a combination of the above issues.
MR
Mic6 Reyes
Nov 14, 2025
5.0
Had s great carne asada bowl
SP
Susie P
Nov 10, 2025
1.0
Horrible food and service. Never ever going back there.
AN
anuar carlos naim naime
Nov 10, 2025
1.0
Tienen algunos trabajadores que ponen mala cara para atender a las personas
MF
Manuel F
Oct 25, 2025
2.0
Ordered a couple meat burritos. The burrito is 95% rice and beans. What little meat that was in the burrito was poor quality and lots of hard fat. Very disappointed, what a rip off.
CM
Carlos Martinez
Oct 22, 2025
1.0
Came in for online order, showed my receipt on the phone and was handed a bag, asked if everything was there, gave a sarcastic “yesss”. Got home, missing 3 items, got back and the supervisor acted like I was wrong for trusting their word. Literally asked me “what do you want me to do, do you want me to like remake it?”
No apologies whatsoever.
Do yourself a favor and drive a little further to the next one. Never had a problem at the Hospitality location.
After getting home got the icing on the cake, had ordered carnitas tacos, they didn’t put any meat on any of them, just cheese, pico and guacamole. Didn’t go a third time because it was already late and my blood pressure was through the roof.
Frequently Asked Questions About Chipotle Mexican Grill
What are the opening hours of Chipotle Mexican Grill in Rialto?
Chipotle Mexican Grill in Rialto is open daily from 10:30 AM to 11:00 PM.
Does Chipotle Mexican Grill in Rialto offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
Where is Chipotle Mexican Grill located in Rialto?
It is located at 1314 S Riverside Ave, 4B, Rialto, CA 92376, United States.
Can I order Chipotle Mexican Grill food online?
Yes, you can order online through their website or via the Chipotle app available on the Apple App Store.
What type of food does Chipotle Mexican Grill in Rialto serve?
They serve customizable Mexican fast-casual meals including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
How can I contact Chipotle Mexican Grill in Rialto?
You can call them at +1 909-879-7332 or email at CA.2424.Rialto@chipotle.com.
Are there any other restaurants nearby Chipotle in Rialto?
Yes, nearby restaurants include Jersey Mike's Subs, Ono Hawaiian BBQ, Carl's Jr., Pho 62 Grill and Noodle, and Juice It Up.
What nearby transit or transportation services can help me get to Chipotle in Rialto?
Marybelle Transportation Services is nearby and can assist with transportation needs to reach Chipotle conveniently.
Are there any nearby entertainment options around Chipotle Rialto?
Yes, the Sandra R. Courtney Community Playhouse and Rialto Playhouse theatres are close by and make good spots to visit before or after your meal.
Where can I find other essential services near Chipotle in Rialto?
Nearby essential services include The UPS Store for shipping and printing, Wells Fargo ATM for banking, and Les Schwab Tire Center for automotive needs.