Chipotle Mexican Grill

3.8
484 reviews
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About

Mexican Restaurant
Chipotle Rialto is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1314 S Riverside Ave, Rialto, CA
92376, United States

Hours

Reviews

3.8
484 reviews
5 stars
249
4 stars
84
3 stars
45
2 stars
23
1 star
83

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food quality, including small portions, lack of meat, and instances of food poisoning.

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, unprofessional behavior, and a lack of attentiveness to orders.

Cleanliness

The dining area was often described as dirty, with many customers noting unclean tables and floors.

Order Accuracy

Many customers experienced problems with incorrect orders, including missing items and incorrect ingredients.

Overall Experience

While some customers enjoyed the food, many expressed dissatisfaction with their overall experience, citing a combination of the above issues.
  • MR
    Mic6 Reyes
    Nov 14, 2025
    5.0
    Had s great carne asada bowl
  • SP
    Susie P
    Nov 10, 2025
    1.0
    Horrible food and service. Never ever going back there.
  • AN
    anuar carlos naim naime
    Nov 10, 2025
    1.0
    Tienen algunos trabajadores que ponen mala cara para atender a las personas
  • MF
    Manuel F
    Oct 25, 2025
    2.0
    Ordered a couple meat burritos. The burrito is 95% rice and beans. What little meat that was in the burrito was poor quality and lots of hard fat. Very disappointed, what a rip off.
  • CM
    Carlos Martinez
    Oct 22, 2025
    1.0
    Came in for online order, showed my receipt on the phone and was handed a bag, asked if everything was there, gave a sarcastic “yesss”. Got home, missing 3 items, got back and the supervisor acted like I was wrong for trusting their word. Literally asked me “what do you want me to do, do you want me to like remake it?” No apologies whatsoever. Do yourself a favor and drive a little further to the next one. Never had a problem at the Hospitality location. After getting home got the icing on the cake, had ordered carnitas tacos, they didn’t put any meat on any of them, just cheese, pico and guacamole. Didn’t go a third time because it was already late and my blood pressure was through the roof.

Frequently Asked Questions About Chipotle Mexican Grill

What are the opening hours of Chipotle Mexican Grill in Rialto?

Chipotle Mexican Grill in Rialto is open daily from 10:30 AM to 11:00 PM.

Does Chipotle Mexican Grill in Rialto offer pickup and delivery services?

Yes, they offer both in-store pickup and delivery services.