Charleys Cheesesteaks

4.2
623 reviews

About

Sandwich Restaurant

Location

Charleys Cheesesteaks
1611 S Riverside Ave, Rialto, CA
92376, United States

Hours

Reviews

4.0
357 reviews
5 stars
197
4 stars
66
3 stars
25
2 stars
20
1 star
49

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers expressed mixed feelings about the food quality, with some praising the taste while others criticized portion sizes and preparation.

Customer Service

Many reviews highlighted excellent customer service, with staff being described as friendly and helpful.

Cleanliness

The establishment was noted for being clean, although some customers mentioned areas for improvement.

Pricing

Several customers felt that the prices were high relative to the portion sizes and quality of food.

Service Speed

There were complaints about slow service, particularly during busy hours, affecting the overall dining experience.
  • KS
    Kristi S
    Nov 10, 2025
    1.0
    We were the only ones in the drive thru. Yet it still took 10 minutes to order food. There was a banner saying 9.99 cheeseSTEAK and the girl sais "Oh I'M SORRY THATS CHICKEN ONLY."🤦‍♀️ That's not what the banner sais.
  • DE
    Daneesha Eason
    Nov 8, 2025
    1.0
    I went in yesterday around lunch time with my wife. The lady taking folks orders at the counter had the nastiest attitude and was very rude. I should’ve went with my first mind and just canceled the order but we had already been sitting & waiting to eat. We ordered 2 regular philly’s, wings and fries. The philly’s are always just ok, which is fine.. I don’t expect too much from a chain fast food spot as is.. but this time they were horrible, meat barely chopped, flavorless, & barely any cheese. The wings were absolutely terrible this go round & that’s what I really went in for. Even though I asked them to be well done, they were not.. they were chewy and seemed as if they were dropped in the oil for a moment and taken right out. All in all …I’d try another location but absolutely won’t step foot into this spot again based off of the workers attitude & threats. After my wife collected the meal & went to the car, I simply asked her what her problem was & the attitude & rudeness was uncalled for, it went downhill from there. The owner is very very welcoming, friendly, & attentive. The food ordered when we went while he was there was even made with every request & was fully cooked!! I guess they only act on their best behavior when he’s around.
  • DT
    Darlene Taylor
    Oct 30, 2025
    3.0
    Portions on the sandwiches were too small did not even cover the bread
  • PV
    PUMAS*U*FAMILY Velez
    Oct 2, 2025
    5.0
    Good service nice staff
  • FU
    Frezzya Urbina
    Sep 23, 2025
    5.0
    The place was Super clean , the staff was very nice and polite, food was on point.

Frequently Asked Questions About Charleys Cheesesteaks

What are Charleys Cheesesteaks' regular opening hours?

Charleys Cheesesteaks is open daily from 10:00 AM to 11:00 PM.

Is Charleys Cheesesteaks open for delivery?

No, Charleys Cheesesteaks does not offer delivery services as it is closed for delivery all week.