Charleys Cheesesteaks

4.2
646 reviews

About

Sandwich Restaurant

Location

Charleys Cheesesteaks
1611 S Riverside Ave, Rialto, CA
92376, United States

Hours

Reviews

4.0
360 reviews
5 stars
200
4 stars
66
3 stars
25
2 stars
20
1 star
49

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers enjoyed the sandwiches and fries, while others found them lacking in flavor and portion size.

Service Experience

Customer service experiences varied widely; some praised the staff for being friendly and helpful, while others reported rude service and long wait times.

Cleanliness

Many customers noted that the restaurant was clean and well-maintained.

Pricing

Several reviews mentioned that the food was overpriced for the quality received.

Consistency

Inconsistency in food preparation and service was highlighted, with some customers experiencing significant differences in their orders.
  • JA
    Jennifer Arriaga
    Dec 12, 2025
    5.0
    Love going here especially when they have specials. Server was awesome. Very good place to go. Absolutely love their food.
  • YO
    Yvette Ortega
    Dec 4, 2025
    5.0
    Great place to eat. Wonderful service.
  • KS
    Kristi S
    Nov 10, 2025
    1.0
    We were the only ones in the drive thru. Yet it still took 10 minutes to order food. There was a banner saying 9.99 cheeseSTEAK and the girl sais "Oh I'M SORRY THATS CHICKEN ONLY."🤦‍♀️ That's not what the banner sais.
  • DE
    Daneesha Eason
    Nov 8, 2025
    1.0
    I went in yesterday around lunch time with my wife. The lady taking folks orders at the counter had the nastiest attitude and was very rude. I should’ve went with my first mind and just canceled the order but we had already been sitting & waiting to eat. We ordered 2 regular philly’s, wings and fries. The philly’s are always just ok, which is fine.. I don’t expect too much from a chain fast food spot as is.. but this time they were horrible, meat barely chopped, flavorless, & barely any cheese. The wings were absolutely terrible this go round & that’s what I really went in for. Even though I asked them to be well done, they were not.. they were chewy and seemed as if they were dropped in the oil for a moment and taken right out. All in all …I’d try another location but absolutely won’t step foot into this spot again based off of the workers attitude & threats. After my wife collected the meal & went to the car, I simply asked her what her problem was & the attitude & rudeness was uncalled for, it went downhill from there. The owner is very very welcoming, friendly, & attentive. The food ordered when we went while he was there was even made with every request & was fully cooked!! I guess they only act on their best behavior when he’s around.
  • DT
    Darlene Taylor
    Oct 30, 2025
    3.0
    Portions on the sandwiches were too small did not even cover the bread

Frequently Asked Questions About Charleys Cheesesteaks

What are Charleys Cheesesteaks' regular opening hours?

Charleys Cheesesteaks is open daily from 10:00 AM to 11:00 PM.

Is Charleys Cheesesteaks open for delivery?

No, Charleys Cheesesteaks does not offer delivery services as it is closed for delivery all week.