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Charleys Cheesesteaks

4.2
(663 reviews)

Business Details

1611 S Riverside Ave, Rialto, CA
92376, United States
(909) 961-2233
https://order.charleys.com/menu/s-riverside-ave/

About

Sandwich Restaurant

Location

Charleys Cheesesteaks
1611 S Riverside Ave, Rialto, CA
92376, United States

Hours

Reviews

4.2
663 reviews
5 stars
453
4 stars
81
3 stars
34
2 stars
25
1 star
70

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers enjoyed the sandwiches and wings, while others found them lacking in flavor and portion size.

Customer Service

Customer service experiences varied; many praised friendly staff, but some reported rude service and long wait times.

Cleanliness

The establishment is generally noted for being clean and well-maintained.

Pricing

Several customers felt the food was overpriced for the quality received.

Order Accuracy

There were multiple complaints about incorrect orders and missing items.
  • DA
    doug adkins
    Jan 21, 2026
    5.0
    Great place. Had the Nashville hot chicken it always great. Service was fast and friendly
  • JA
    Jennifer Arriaga
    Dec 12, 2025
    5.0
    Love going here especially when they have specials. Server was awesome. Very good place to go. Absolutely love their food.
  • YO
    Yvette Ortega
    Dec 4, 2025
    5.0
    Great place to eat. Wonderful service.
  • KS
    Kristi S
    Nov 10, 2025
    1.0
    We were the only ones in the drive thru. Yet it still took 10 minutes to order food. There was a banner saying 9.99 cheeseSTEAK and the girl sais "Oh I'M SORRY THATS CHICKEN ONLY."🤦‍♀️ That's not what the banner sais.
  • DE
    Daneesha Eason
    Nov 8, 2025
    1.0
    I went in yesterday around lunch time with my wife. The lady taking folks orders at the counter had the nastiest attitude and was very rude. I should’ve went with my first mind and just canceled the order but we had already been sitting & waiting to eat. We ordered 2 regular philly’s, wings and fries. The philly’s are always just ok, which is fine.. I don’t expect too much from a chain fast food spot as is.. but this time they were horrible, meat barely chopped, flavorless, & barely any cheese. The wings were absolutely terrible this go round & that’s what I really went in for. Even though I asked them to be well done, they were not.. they were chewy and seemed as if they were dropped in the oil for a moment and taken right out. All in all …I’d try another location but absolutely won’t step foot into this spot again based off of the workers attitude & threats. After my wife collected the meal & went to the car, I simply asked her what her problem was & the attitude & rudeness was uncalled for, it went downhill from there. The owner is very very welcoming, friendly, & attentive. The food ordered when we went while he was there was even made with every request & was fully cooked!! I guess they only act on their best behavior when he’s around.

Frequently Asked Questions About Charleys Cheesesteaks

What are Charleys Cheesesteaks' regular opening hours?

Charleys Cheesesteaks is open daily from 10:00 AM to 11:00 PM.

Is Charleys Cheesesteaks open for delivery?

No, Charleys Cheesesteaks does not offer delivery services as it is closed for delivery all week.

Brand Certified Facts from Charleys Cheesesteaks

Charleys Cheesesteaks partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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