Location.com logo
Brand Certified

Arby's

3.6
(228 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2325 Sierra Lakes Parkway, Rialto, CA
92377, United States

Hours

Reviews

3.6
228 reviews
5 stars
109
4 stars
38
3 stars
18
2 stars
15
1 star
48

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, often waiting over 30 minutes for their orders, even with few customers present.

Food Quality

Many reviews indicated poor food quality, with complaints about cold, stale, or improperly prepared items.

Customer Service

Several customers experienced rude or unhelpful staff, with reports of bullying and lack of professionalism.

Availability Issues

Customers noted frequent shortages of menu items, including popular items like roast beef and sauces.

Cleanliness

While some customers appreciated the cleanliness of the location, others reported unsanitary conditions and unclean tables.
  • RO
    Richard Ordonez
    Jan 26, 2026
    1.0
    You could be the only customer there, with no one else at drive thru, and order just 1 sandwich, and it still takes 30mins to get said food. So imagine how it is when there are a few customers there, might as well grab a shower and what not and then maybe your food will be ready
  • TT
    Tami
    Jan 16, 2026
    4.0
    We went thru the drive through and got a nine piece Steak nugget which was 10 bucks and some change by the time we got home and opened it they were the smallest little quarter inch squares all dried up...I was so disappointed because the first time I had them they were big and juicy and delicious. I wont make this mistake again. BTW everything else was fine the slider and cheese sticks, wish I had thought to snap a picture.
  • RD
    Raidel Dickinson
    Dec 9, 2025
    1.0
    En el Arby’s las muchachas que atienden no son agradables principalmente una dependienta de pelo rosado le hace buling a los customer
  • AD
    Amber Dugais
    Nov 12, 2025
    1.0
    I would not recommend coming to this establishment. Not only they don't care about the food. They don't care for the customers that can get food poisoning off there food thats been sitting out and try warming it half way. This is ridiculous you tell them to make it fresh because I had some old potato cakes so this is the second and was the last because atleast I can say they stay consistent they dont care. Terrible!!!
  • CS
    Charles Simmering
    Nov 2, 2025
    2.0
    I like Arby's food but every other time I come to this location they are "completely out of something. How is your business out of roasted beef completely? How are you out of ham? New items on the menu...out. All at once. Service is the slowest of any fast food chain I've ever been to.

Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others