Service Speed
Customers frequently reported extremely slow service, often waiting over 30 minutes for their orders, even with few customers present.
Food Quality
Many reviews indicated poor food quality, with complaints about cold, stale, or improperly prepared items.
Customer Service
Several customers experienced rude or unhelpful staff, with reports of bullying and lack of professionalism.
Availability Issues
Customers noted frequent shortages of menu items, including popular items like roast beef and sauces.
Cleanliness
While some customers appreciated the cleanliness of the location, others reported unsanitary conditions and unclean tables.