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El Pollo Loco

4.0
(703 reviews)

Business Details

1225 W Renaissance Parkway, Rialto, CA
92377, United States
(909) 822-8156

About

Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's commitment to fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Rialto,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available

Location

El Pollo Loco
1225 W Renaissance Parkway, Rialto, CA
92377, United States

Hours

Monday9:30 AM - 11:00 PM
Tuesday9:30 AM - 11:00 PM
Wednesday9:30 AM - 11:00 PM
Thursday9:30 AM - 11:00 PM
Friday9:30 AM - 11:00 PM
Saturday9:30 AM - 11:00 PM
Sunday10:00 AM - 10:30 PM

Reviews

4.0
703 reviews
5 stars
390
4 stars
148
3 stars
49
2 stars
26
1 star
90
  • JP
    Jeff Pickell
    Apr 6, 2026
    3.0
    I have been to many EPL's over the years. This one served dark meat chicken on their tacos. Normally, that would be great, as I prefer dark meat. Unfortunately, this was the fattiest chicken I have ever had. The woman I spoke with apologized and asked if I wanted something else. I got to of their junior burritos. I was kind of disappointed in the experience.
  • RR
    Rick
    Mar 26, 2026
    5.0
    Good food best pollo loco in the inland empire
  • JC
    Jesus Cambrani
    Feb 22, 2026
    1.0
    Terrible customer service, employees are rude
  • RW
    Rocsii Woolley
    Feb 17, 2026
    5.0
    just left my local El Pollo Loco, and this was honestly the first time I left feeling super happy with the entire experience. While we were in the drive-thru, their card machine wasn’t working, so we had to come inside to complete the order. Even with that inconvenience, everything went smoothly. The restaurant was clean, fairly quiet, and not crowded at all. They had already taken our order in the drive-thru, so we were able to come inside, pay, and our food was ready pretty quickly. We ordered a family meal and spent about $50. Everything was correct, hot, and we were on our way home in no time. The young gentleman who helped us was extremely polite and had great customer service. That alone made a big difference in the experience. We’ll definitely be back.
  • MC
    Martin Corona
    Feb 14, 2026
    5.0
    Love the food, cleaness, service, Quick Service.

Brand Certified Facts from El Pollo Loco

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Certified April 26, 2026Yext Knowledge Graph
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