El Pollo Loco

Reviews

• JP

  Jeff Pickell

  Apr 6, 2026
  3.0
  I have been to many EPL's over the years. This one served dark meat chicken on their tacos. Normally, that would be great, as I prefer dark meat. Unfortunately, this was the fattiest chicken I have ever had. The woman I spoke with apologized and asked if I wanted something else. I got to of their junior burritos. I was kind of disappointed in the experience.
• RR

  Rick

  Mar 26, 2026
  5.0
  Good food best pollo loco in the inland empire
• JC

  Jesus Cambrani

  Feb 22, 2026
  1.0
  Terrible customer service, employees are rude
• RW

  Rocsii Woolley

  Feb 17, 2026
  5.0
  just left my local El Pollo Loco, and this was honestly the first time I left feeling super happy with the entire experience. While we were in the drive-thru, their card machine wasn’t working, so we had to come inside to complete the order. Even with that inconvenience, everything went smoothly. The restaurant was clean, fairly quiet, and not crowded at all. They had already taken our order in the drive-thru, so we were able to come inside, pay, and our food was ready pretty quickly. We ordered a family meal and spent about $50. Everything was correct, hot, and we were on our way home in no time. The young gentleman who helped us was extremely polite and had great customer service. That alone made a big difference in the experience. We’ll definitely be back.
• MC

  Martin Corona

  Feb 14, 2026
  5.0
  Love the food, cleaness, service, Quick Service.