Wendy's

3.9
1227 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Reseda, CA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Reseda, CA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
19317 Sherman Way, Reseda, CA
91335, United States

Hours

Reviews

3.9
1,227 reviews
5 stars
574
4 stars
294
3 stars
149
2 stars
68
1 star
142

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders and misleading pricing, leading to frustration and dissatisfaction.

Service Speed

Many reviews highlighted slow service times, particularly in the drive-thru, with some customers experiencing long waits for their food.

Food Quality

Several customers expressed disappointment with food quality, mentioning cold items, poorly cooked sandwiches, and inconsistent portion sizes.

Customer Service

While some staff were praised for their friendliness and helpfulness, others were criticized for rudeness and unprofessional behavior.

Cleanliness

The restaurant's cleanliness received mixed reviews, with some customers noting it was clean while others pointed out issues like lack of toilet paper and paper towels.
  • IX
    Irrapture x
    Nov 15, 2025
    1.0
    I visit this location essentially every other week and it's great but today while on my way in to pickup my mobile order, the doors were locked. It was pouring out and my partner and I are just stuck out there for a whole minute until an employee was on their way out and opened the door for us. I thought it was an accident that they locked the door until I heard a customer ask an employee and he told them that it was locked on purpose. That honestly infuriated me to hear because us and like 4 other customers after us were just standing out in the rain until someone opened the door. Mind you it was like 2 PM, nowhere near the opening or closing times of the store. The food also didn't taste as good today and honestly just felt like it was rushed and thrown together. Just a really bad visit this time.
  • DD
    DESIGNBUILDLA
    Nov 12, 2025
    1.0
    Worst customer service ever. Took us 30 minutes to order and get our food. Extremely backed up. Horrible, stay away. Totally under staffed and not trained properly. Never coming back again.
  • HM
    Human Male
    Oct 27, 2025
    2.0
    Constantly getting orders wrong and taking to long for simple request, save yourself time go to a different location
  • GB
    German Bucio
    Oct 27, 2025
    1.0
    I hate when I get my food really cold
  • AR
    Angel Rodriguez
    Oct 27, 2025
    5.0
    I love this Wendy’s! Every single time I come here, the drive-thru staff is incredibly friendly and welcoming, and the food is always on point. The customer service I’ve received has been exceptional every visit.

Frequently Asked Questions About Wendy's

Is Tampa Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.