Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Food Quality
While some customers enjoyed the food, others reported issues with food being cold, overcooked, or not fresh.
Cleanliness
Several reviews mentioned dirty tables and restrooms, indicating a lack of cleanliness in the restaurant.
Communication Issues
Customers experienced language barriers and poor communication from staff, leading to frustration during the ordering process.
LS
Lance Salinas
Feb 12, 2026
5.0
Prob the best fries in fast food 😋
RA
Red Abdallat
Feb 5, 2026
2.0
Bad service bad experience and people doesn't understand English and do mistakes in my order and after that she sad I can't give you order bad stuff
HL
Hassel Lopez
Jan 21, 2026
1.0
Mal servicio al cliente, y la cajera de la noche, muy grosera, no sabe como atender al cliente, no se recomienda
CC
CESAR ANTONIO BAQUEDANO CARRASCO
Dec 24, 2025
1.0
The video clearly describes how they rob you.
This are illegal practices
When the police arrived, they refused to give me a refund, and the police officer told me that because of the time, which was too late, the best thing to do was to sue the corporation because they were illegal practices, or to contact the California
consumer protection department.
DN
De Francesco Lucía Narella
Dec 5, 2025
1.0
Tuve una muy mala experiencia. Cuando intenté retirar un pedido, una empleada me gritó que me fuera y que debía usar el drive-thru. Cuando fui al drive-thru, la persona que atendía se negó a tomar el pedido y me dijo que tenía que salir y dar toda la vuelta por las calles para volver a entrar, aun estando ya en la ventanilla. Muy mal trato y cero predisposición.
I had a very bad experience. When I tried to pick up my order, one of the employees yelled at me to leave and told me I had to use the drive-thru. When I went to the drive-thru, the cashier refused to take my order and said I had to exit and drive all the way around the streets just to come back in, even though I was already at the window. Very rude and unprofessional service.
What are the operating hours for Wendy's drive-through in Redwood City?
Wendy's drive-through at 1852 El Camino Real in Redwood City is open daily from 9:00 AM to midnight.
Does the Redwood City Wendy's location serve breakfast?
Yes, Wendy's in Redwood City serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Is delivery available from Wendy's Redwood City?
Delivery availability can be checked on the Wendy's app or at order.wendys.com by entering your delivery address.
What payment options does Wendy's Redwood City accept?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa at this location.
How can I provide feedback or contact Wendy's Redwood City?
You can contact Wendy's Customer Care via their Contact page or call (650) 365-2271 to reach this location directly.
Where is Wendy's Redwood City located?
Wendy's is located at 1852 El Camino Real, Redwood City, CA 94063, USA.
What nearby coffee shops can I visit around Wendy's Redwood City?
There are two Starbucks locations near Wendy's, perfect for grabbing coffee before or after your meal.
Are there lodging options near Wendy's in Redwood City?
Yes, Holiday Inn Express Redwood City-Central and Comfort Inn are nearby hotels where you can stay conveniently close to Wendy's.
What other dining options are close to Wendy's Redwood City?
Nearby dining includes Wingstop for chicken and Subway for sandwiches, offering alternatives for different tastes.
Does Wendy's Redwood City have a mobile app for ordering?
Yes, you can order using the Wendy's app available on the Apple App Store or via their website.
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