Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,506 reviews
5 stars
601
4 stars
309
3 stars
228
2 stars
101
1 star
267
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service, rude staff, and issues with order accuracy, leading to frustration.
Food Quality
While some customers enjoyed specific menu items like the fish sandwich and coffee, many complained about cold or poorly prepared food.
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty bathrooms and unclean dining areas.
Staff Attitude
There were numerous mentions of unprofessional behavior from staff, including dismissive attitudes and lack of customer service.
Drive-Thru Experience
The drive-thru was often criticized for being slow and disorganized, with some customers experiencing long wait times.
- ICIVAN CASTILLONov 13, 20255.0Great Staff ! I’m loving it! 😃
- SMSusan McClernanNov 8, 20251.0This is the dirtiest McDonald’s I’ve ever stepped into. Ever. The garbage cans were overflowing the entire time we were there (about 20 minutes with the kids), so we couldn’t even throw ours away without it spilling onto the floor. Tables were sticky, there was spilled milk everywhere… it was just gross. The whole place felt neglected with kids were literally walking around barefoot in the main restaurant area. And the sign claiming the play area is disinfected every four hours? Hard to believe. Judging by how filthy everything else was, that structure hasn’t seen a real cleaning in years. My standards for McDonald’s are not high, but at the very least the garbage should be emptied. Needless to say, we won’t be back…
- SSSamNov 7, 20251.0O good costume series
- WWwestcoastmickeyOct 30, 20251.0they don’t give orders unless u go through drive through or are a dasher which makes zero sense
- PLPresly LoboOct 19, 20255.0Lovely people specially the pregnant one she spoke so sweetly that my bad day ended right there full stop.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 185 Chestnut St, Redwood City?
McDonald's at 185 Chestnut St is open 24 hours every day of the week, from Monday through Sunday.
Does this McDonald's location offer delivery services?
Yes, McDonald's offers delivery services 24/7 with options including curbside pickup, same-day delivery, and no-contact delivery.
Can I order McDonald's food through a mobile app?
Yes, you can order using the McDonald's App available on the Apple App Store and Google Play Store.
Is there a drive-thru available at this McDonald's?
Yes, this McDonald's location has a drive-thru that operates 24 hours a day, 7 days a week.
What payment options are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where can I find the full menu for McDonald's at this location?
You can view the full menu online at https://www.mcdonalds.com/us/en-us/full-menu.html
Are there any nearby auto repair services if I need assistance after visiting McDonald's?
Yes, Chestnut Auto Repairs & Towing, Brake and Alignment Automotive, and Ben's Auto Tech are nearby automotive repair options.
Can I visit a beauty salon near McDonald's for a makeover before or after my meal?
Absolutely, Maribel's Beauty Salon, Anabel’s beauty, and Mery's Beauty Salon and Services are all nearby beauty salons where you can get hair and spa treatments.
Are there any nearby dining options besides McDonald's in Redwood City?
Yes, nearby dining options include Panaderia Y Restaurante Guatemalteca and Big Tharman's BBQ for different cuisines.
How can I get to McDonald's using nearby landmarks or services?
You can use nearby landmarks such as the UPS Access Point location or the Nissan Charging Station for easy navigation to McDonald's at 185 Chestnut St.