Brand Certified
McDonald's
3.6(1530 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
185 Chestnut St, Redwood City, CA
94063, United States
Certified by McDonald's • Mar 01, 2026
(650) 364-5316
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.6
1,530 reviews
5 stars
609
4 stars
310
3 stars
228
2 stars
101
1 star
282
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful.
Order Accuracy
Many customers reported issues with incorrect orders and a lack of attention to detail when fulfilling requests.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and overflowing garbage cans.
Staff Training
Feedback indicated a need for better training and management of staff to improve service quality and efficiency.
Speed of Service
Customers frequently complained about long wait times, both in the drive-thru and inside the restaurant.
- LRLuis Miguel Tenjo ramirezFeb 15, 20261.0Media hora para que me tomarán el pedido y media hora para que me entregaran el pedido y la tienda estaba sola y pregunte por mi orden y los trabajadores me dijeron que yo no les iba a decir como hacer el trabajo de 3llos no buelvo a ir a un lugar como este
- DVdiego vargasFeb 15, 20261.0Mal servicio al cliente los trabajadores son pésimos creo que les hace falta capacitación al servicio al cliente
- TOThomas OglesbyFeb 15, 20261.0Mal servicio al cliente los trabajadores se creen porque tienen ese uniforme 😡
- KGKaren GonzalezFeb 12, 20261.0Muy mal servicio pésimo atención al cliente nos dejaron esperando por más de 15 minutos y el muchacho nos habló mal frente a las personas la máquina no me agarró el pago y ellos ni se fijaron y me dejaron esperando después fui y me dicen que soy yo la del problema me dejó hablando sola es latino el manager que estaba y se supone que deben tratar bien alos clientes llegamos cansados de trabajar queremos algo rápido de comer y bien atencion porque también trabajos en servicio al cliente pero no creo volver a comer aquí y luego mi servilletas nos dieron según ellos no habían en un restaurante no hay servilletas tocó limpiar con una sudadera pésimo servicio
- DSDaisy S.Feb 2, 20261.0Beware!! If you order late at night through DoorDash please be aware that McDonald’s employees will purposely do your order wrong. I ordered 2 cheeseburgers and 1 large fries. They sent 2 McChickens and 1 small fries. Total opposite. I was just glad they sent the food after a long shift. I take a bite of the McChicken it had a bunch of of onion but McChicken don’t have onion. After that I couldn’t even keep eating thinking that they probably did something else to my food. Out of spite. Unless someone magically ordered exactly the opposite of my order at the exact same time as me with the same exact delivery time. Very unlikely.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 185 Chestnut St, Redwood City?
McDonald's at 185 Chestnut St is open 24 hours every day of the week, from Monday through Sunday.
Does this McDonald's location offer delivery services?
Yes, McDonald's offers delivery services 24/7 with options including curbside pickup, same-day delivery, and no-contact delivery.
Can I order McDonald's food through a mobile app?
Yes, you can order using the McDonald's App available on the Apple App Store and Google Play Store.
Is there a drive-thru available at this McDonald's?
Yes, this McDonald's location has a drive-thru that operates 24 hours a day, 7 days a week.
What payment options are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where can I find the full menu for McDonald's at this location?
You can view the full menu online at https://www.mcdonalds.com/us/en-us/full-menu.html
Are there any nearby auto repair services if I need assistance after visiting McDonald's?
Yes, Chestnut Auto Repairs & Towing, Brake and Alignment Automotive, and Ben's Auto Tech are nearby automotive repair options.
Can I visit a beauty salon near McDonald's for a makeover before or after my meal?
Absolutely, Maribel's Beauty Salon, Anabel’s beauty, and Mery's Beauty Salon and Services are all nearby beauty salons where you can get hair and spa treatments.
Are there any nearby dining options besides McDonald's in Redwood City?
Yes, nearby dining options include Panaderia Y Restaurante Guatemalteca and Big Tharman's BBQ for different cuisines.
How can I get to McDonald's using nearby landmarks or services?
You can use nearby landmarks such as the UPS Access Point location or the Nissan Charging Station for easy navigation to McDonald's at 185 Chestnut St.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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