Five Guys

4.5
271 reviews
A close-up view of regular order of Five Guys fries.

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 238 Redwood Shores Parkway in Redwood City is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
238 Redwood Shores Parkway, Redwood City, CA
94065, United States

Hours

Reviews

4.5
271 reviews
5 stars
181
4 stars
57
3 stars
15
2 stars
10
1 star
8

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and attentive staff, highlighting excellent service experiences.

Food Quality

The burgers and fries received positive feedback for their taste and freshness, although some customers noted inconsistencies in preparation.

Cleanliness

The restaurant was frequently described as clean and well-maintained, contributing to a pleasant dining atmosphere.

Order Accuracy

Several reviews mentioned issues with order accuracy, with some customers receiving incorrect items or missing toppings.

Pricing

While many enjoyed the food, some customers felt the prices were high for fast food, leading to mixed feelings about value.
  • KI
    kofi incoom
    Oct 19, 2025
    5.0
    For a five guys these guys have great service! Great service super friendly manager! Shout out to Dixon.
  • LD
    Leo Dee
    Oct 4, 2025
    5.0
    There was only 2 guys working when I went in. The cook was doing his thing and the cashier was sooooooo nice. After our order he asked if we wanted to add a milkshake. We kindly declined and after we paid he gave us 2 small samples. Really kinda and place had a great vibe.
  • WR
    Wattdell Ríos
    Sep 12, 2025
    5.0
    Yo soy drive y el manager es muy atento y nos ayuda con las órdenes para entregarlas lo más rápido posible y tener al cliente satisfecho. siempre pensando en ellos
  • PA
    paola arias
    Sep 6, 2025
    5.0
    It's my favorite fast food place, I love the service, the facilities are always clean and perfect... and what I like most is the customer service and the beautiful energy of the place.
  • CT
    Chris Tyminski
    Aug 17, 2025
    5.0
    Dixon is the best. Excellent customer service, and food was delicious 🤤. Always a pleasure...

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.