Chipotle Mexican Grill

Reviews

• JC

  Jae Choi

  5 days ago
  1.0
  Apparently this has been an ongoing issue for at least 6 months! I want to echo the experiences shared by Angel Cuevas and Julia Belin. The same employee they mentioned assisted me today, and unfortunately the experience was just as disappointing. While ordering a vegetarian bowl, I asked if it came with guacamole and was told yes. Naturally, I assumed it would be included. When I got home, there was no guacamole. I returned to the store and asked again if the vegetarian bowl comes with guacamole. She confirmed it does, so I asked if I could get mine. Instead of a simple apology or correction, she scooped guacamole into a container, tossed it on the counter, and told me I needed to ask for it. No accountability, no courtesy, just attitude. If guacamole needs to be explicitly requested, that should be communicated upfront and not after a customer has already made a second trip. Management needs to take these reviews seriously. Bad service on top of mediocre food is simply not worth the trip
• YL

  Y L

  Mar 6, 2026
  5.0
  Came Friday around 1pm for lunch. I ordered a Carnitas Bowl with Guacamole. It's a huge portion as one expected from Chipotle. Service was quick and friendly. Seating area is smaller than other locations but well attended and fast turn around. For $15.60, it's a great deal for a delicious lunch with balanced nutrition.
• ZD

  Z D

  Jan 12, 2026
  1.0
  This is the worst Chipotle in the world. The customer service is abysmal, and the overall experience is unacceptable. Without question, it’s the worst establishment of any kind I’ve ever visited. I strongly urge everyone to avoid this location entirely.
• KD

  Krystl Donaldson

  Dec 17, 2025
  1.0
  Open for 20 more minutes and had no food out.
• JB

  Julia Belin

  Dec 10, 2025
  1.0
  I was made fun of by the Hispanic lady at the front after ordering my food she went off to the side and said that I should be on a diet. I always order a bowl double meat because insave half for later. Its no business my shape and size and what I order. She thought I didn't understand her but boy was she wrong. The quality of the food was not as it usually is when I go there. Chicken undercooked and the place was dirty. Bathroom a mess and no hand sanitizer in the dispenser. Very disappointing and sad that employee's make fun of customers for there size and what they order. Unprofessional because even the manager or team lead engaged in this nonsense.

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