Wendy's

4.0
1708 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1991 Redlands Blvd., Redlands, CA
92373, United States

Hours

Reviews

4.0
1,708 reviews
5 stars
815
4 stars
453
3 stars
202
2 stars
80
1 star
158

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, including missing items and wrong modifications.

Food Quality

Many reviews highlighted poor food quality, including stale items, overcooked meals, and unappetizing flavors.

Customer Service

Customer service was frequently criticized for being rude, indifferent, or unhelpful, with some employees displaying a lack of professionalism.

Cleanliness

While some customers noted cleanliness in the restaurant, others reported dirty tables and unsanitary conditions.

Wait Times

Customers experienced long wait times for their orders, both in the drive-thru and inside the restaurant.
  • DE
    Dj Eskape
    Nov 7, 2025
    1.0
    Cashier today heavy set women only one with black shirt didn't get the name was rude missed a burger on my order didn't even apologize and gave me a used bag to put my burger in everyone else was friendly accept her bad customer service if your tired stay home rest up and get ready for the next day. Bad Experience.
  • DV
    Derek V
    Nov 3, 2025
    1.0
    Went to try the new Tenders the food was good but while paying at the drive thru the girl at the window handed my Gf her change and basically said sorry we don't have any coins best I can do is give you a quarter. When asked how much we were owed she didn't even know had to look at several receipts and ask for help she came back and said it was 23 cents she was short on what she owed us in change. The amount is irrelevant so my gf said just give me another quarter so she could give her two pennies then she stated oh that's out last quarter we have no coins and haven't had any in like a week. In my mind if they do this to everyone customer they are basically stealing. The food wasn't ready so we waited and when the girl came out she said oh we went into the safe and here's your 23 cents. She had a poor attitude and it all seemed weird like they do this all the time and most people probably don't care but only cause my Gf told her she's in the wrong they then all of a sudden had change
  • LN
    Lloyd Nicholas
    Oct 26, 2025
    2.0
    Advertised breakfast items no longer available for the price listed on menu. And didn't have the customer service training to honor the posted prove. Total waste of time. Update your damn menus, should not be that hard
  • BB
    Brandon
    Sep 21, 2025
    1.0
    How hard is your job? I told these people THREE TIMES that we cannot have anything on the damn burger (because of allergies) but of course they carelessly messed it up as usual. We ordered a SINGLE burger!!!! And the burger came with literally everything on it, so they literally made no attempt to take the order seriously. We won't be coming back. It's no wonder why y'all get near minimum wage. You can't do anything right and you have no concern for the customer. Mistakes happen but this can't be a mistake. If I ordered for a family of 5 and there's an issue, sure it happens. But to get the entire order wrong (100% failure rate) for a single combo meal...that's just unreal incompetence and laziness.
  • AG
    Andrea Gonzalez
    Sep 15, 2025
    1.0
    0 estrellas. Fui por desayuno y el sabor insípido, le di una segunda oportunidad, compré una Baconator que tenía la carne con olor a echado a perder. Mala actitud de los empleados. No hubo reembolso, Jamás volvería a ir.

Frequently Asked Questions About Wendy's

Is 1991 Redlands Blvd. Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.