Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Redlands Subway® Restaurant at 1619 West Lugonia Avenue brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous reviews praised the exceptional customer service provided by employees like Letizia, Nevaeh, and Nicole, highlighting their friendliness and attentiveness.
Food Quality
While many customers enjoyed their sandwiches and found them to be well-made, there were complaints about stale bread and food quality at times.
Cleanliness
Several customers noted that the location was clean and well-maintained, contributing positively to their dining experience.
Staff Attitude
Some reviews mentioned negative experiences with staff attitude, particularly with a few employees who were described as rude or unhelpful.
IS
isac (sparkio)
Jan 24, 2026
5.0
There’s this girl named Marissa she is a amazing worker she makes her sandwiches speedy to mind people’s time and tastefully regardless her work ethic is a level ahead. I will continue getting sandwiches from here because of her. She makes subway feel luxurious and grandeur.
DG
Desiree Gonzales
Jan 4, 2026
5.0
Ordered earlier and havnt had a food order lately worth going to write a review about but this is the one that gets my order to perfection thanks to whoever was on shift u guys shot that food was amazing just the right amount of oil an vinegar it was perfect so I had to come an write a review amazing service amazing staff thats it and that's all thank you guys
VA
Vanessa A
Nov 29, 2025
2.0
They didn't have either bread we wanted (flat and italian herbs and cheese) which sucks but would've been fine. I then asked for a BLT and she told me she wouldn't be able to charge me for that since they don't sell it so I couldn't get it.
So I let my husband order his first while I looked at the menu and I saw the turkey club had turkey, bacon, and ham so I asked for that and to just leave off the turkey and ham and I informed her I am pregnant and wasn't supposed to eat cold cut meat.
She fought with me a little bit saying "well I'm really not supposed to do that....." and not giving any other options then said fine and told me the chicken bacon ranch was actually cheaper so she charged me for that instead. It was $1 more.
I went on the app while leaving and saw they did offer a BLT online but somehow not in store? Or maybe she just didn't understand the menu? Why was she so reluctant to allow me to take off the meat I didn't want on a sub I am paying for? All that and the food was not very good quality. Probably won't be ordering Subway again, it's a shame we used to really like it before they changed everything.
JR
Jennifer Ramos
Nov 25, 2025
5.0
This subway location is by far my favorite and the customer service is great I enjoy getting my subs made by Nevaeh she knows exactly how much love to put into making the best sub. And might I add she is a joy to talk too. I will definitely be returning for future visits. 😊
JB
Jacob Brusca
Nov 25, 2025
5.0
Nicole helped me and she was very welcoming, kind, considerate, and made the process very easy and quick, I would definitely come back just because of her compassionate attitude towards her work. It seemed like she really cared about her job and the quality of service.