Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,611 reviews
5 stars
591
4 stars
344
3 stars
289
2 stars
141
1 star
246
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service, rude staff, and incorrect orders, leading to a negative perception of customer service.
Food Quality
The food quality was inconsistent, with many complaints about cold, stale, or improperly prepared items.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in restrooms and dining areas, contributing to a poor dining experience.
Management Issues
There were multiple mentions of unprofessional behavior from management and a lack of effective training for employees.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their excellent service and noted improvements in certain locations.
- LSlarissa sevilla4 days ago5.0So I’m new to the app (don’t come after me) we don’t do Mc Donald’s very often . Armando explained how the deals worked he was friendly and helpful . Thanks for the excellent customer service
- ECenrique candia4 days ago1.0Curbside side is never ready even when ordered ahead of time. I still wait 20 to 30mins for the order.
- BSBen SchreiberNov 17, 20254.0Seems like they are training some new employees right now give them a shot hopefully the don't end up like the automated jack in the box.
- NCNathan ChauOct 30, 20251.0I swear to god hector, if you forget my sweet and sour sauce again it’s on sight
- SRSwartz RoblesOct 11, 20255.0Customer satisfaction guaranteed Thank you management & staff.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 1796 E Lugonia Ave, Redlands, CA?
McDonald's at this location is open daily from 5:00 AM to 11:00 PM.
Does this McDonald's offer drive-thru service, and what are the hours?
Yes, McDonald's offers drive-thru service every day from 5:00 AM to 11:00 PM.
Can I order delivery from this McDonald's location?
Yes, delivery is available daily from 5:00 AM to 11:00 PM through McDonald's delivery website or app.
What types of pickup and delivery services does this McDonald's provide?
Services include curbside pickup, delivery, same-day delivery, and no-contact delivery.
What payment options are accepted at McDonald's on E Lugonia Ave?
Accepted payments include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is free WiFi available at this McDonald's location?
Yes, McDonald's offers free WiFi service at this location.
Where can I find nearby fast food options other than McDonald's?
Nearby fast food restaurants include Jack in the Box and Venezia Pizza, both offering quick meal options.
Are there nearby transportation options to help me reach McDonald's on E Lugonia Ave?
Highway 38 is nearby, providing convenient transportation access to the McDonald's location.
What nearby services can I use if I need shipping or courier options near McDonald's?
Nearby UPS Access Point and UPS Authorized Shipping Outlet offer convenient courier and shipping services.
Are there nearby places of interest for pet care when visiting McDonald's?
Yes, nearby pet care options include East Valley Pet Hospital and Pet Salon, great for pet services.