Brand Certified
McDonald's
3.5(1621 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
1796 E Lugonia Ave, Redlands, CA
92374, United States
Certified by McDonald's • Feb 22, 2026
(909) 389-9484
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.5
1,621 reviews
5 stars
593
4 stars
344
3 stars
289
2 stars
142
1 star
253
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service, rude staff, and issues with order accuracy.
Food Quality
Mixed reviews on food quality, with some customers experiencing cold or stale food, while others praised the taste.
Management Issues
Several reviews highlighted unprofessional behavior from management and a lack of proper training for staff.
Cleanliness
Concerns were raised about the cleanliness of the dining area and restrooms, with some customers noting dirty tables.
Customer Experience
Overall customer experience varied greatly, with some praising specific employees for excellent service while others expressed frustration with the overall atmosphere and service.
- JJJose4 days ago1.0Mobile order, parked at designated spot. Received mobile update my order is on its way. Half hour later I’m in the store asking for my order, one manager was no help and told his employee ask Alexis who is doing cars. I waited in line again and finally advised Alexis who also seems to be a manager that I have been waiting on my mobile order in my vehicle over a half hour. She gave me a blank stare and said “your order is coming up” and walks away. I can see my order now being prepared after I had to come in the store and stood in line twice, defeats the purpose of mobile order or even fast food at that. Alexis gave us our order without an no explanation, apology or even empathy. Worst customer service and McDonalds in Redlands, I won’t be going back.
- KNKim Negrete5 days ago1.0This is the DMV of McDonald’s. If you’re in a rush, an emergency room will take in faster than this place getting you fries and a drink.
- DLDonovan LewisFeb 19, 20264.0Very simple McDonald's. Same as any other. Clean lobby and restroom. It gets busy at the usual hours of any establishment. Just your friendly neighborhood Mickey D's
- FRFernando RojasJan 30, 20262.0Most unfriendly, non-family feeling Mc Donald's in the Inland Empire
- RFRamon FloresJan 14, 20265.0Not sure why the other reviews are so low, but me and my wife had some of the best McDonald's burgers, fries and chicky nuggets we've ever had here. As we ate, we could hear the awesome leadership encouraging the staff to push out the orders. These guys have a good team. Thanks for the food, we will surely return.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 1796 E Lugonia Ave, Redlands, CA?
McDonald's at this location is open daily from 5:00 AM to 11:00 PM.
Does this McDonald's offer drive-thru service, and what are the hours?
Yes, McDonald's offers drive-thru service every day from 5:00 AM to 11:00 PM.
Can I order delivery from this McDonald's location?
Yes, delivery is available daily from 5:00 AM to 11:00 PM through McDonald's delivery website or app.
What types of pickup and delivery services does this McDonald's provide?
Services include curbside pickup, delivery, same-day delivery, and no-contact delivery.
What payment options are accepted at McDonald's on E Lugonia Ave?
Accepted payments include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is free WiFi available at this McDonald's location?
Yes, McDonald's offers free WiFi service at this location.
Where can I find nearby fast food options other than McDonald's?
Nearby fast food restaurants include Jack in the Box and Venezia Pizza, both offering quick meal options.
Are there nearby transportation options to help me reach McDonald's on E Lugonia Ave?
Highway 38 is nearby, providing convenient transportation access to the McDonald's location.
What nearby services can I use if I need shipping or courier options near McDonald's?
Nearby UPS Access Point and UPS Authorized Shipping Outlet offer convenient courier and shipping services.
Are there nearby places of interest for pet care when visiting McDonald's?
Yes, nearby pet care options include East Valley Pet Hospital and Pet Salon, great for pet services.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
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