Business Details
About
Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Details
- DeliveryNot available
- TakeoutAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
3.8
338 reviews
5 stars
204
4 stars
28
3 stars
19
2 stars
24
1 star
63
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff friendliness is mixed; while some customers praised individual employees for their excellent service, others reported rude behavior and poor customer interactions.
Drink Quality
There are significant concerns regarding drink consistency and quality, with multiple customers noting that drinks are often made incorrectly or taste different depending on who is working.
Wait Times
Many customers expressed frustration with long wait times, both in the drive-thru and for mobile orders, often exceeding expected times.
Order Accuracy
Several reviews highlighted issues with incorrect orders, including wrong sizes and flavors, leading to dissatisfaction among customers.
Atmosphere
While some customers enjoyed the friendly atmosphere and engaging staff, others noted that the environment could be chaotic, particularly during busy times.
- JJjordan6 days ago5.0Service was great. Brandon was very helpful with the menu. Love this location
- SSStephanie SiowNov 11, 20255.0THIS PLACE IS HEAVEN & GOOD MEDICINE... Their Variety of drinks Hot & Cold Flavors Galore Can help you on your Merry way 4 the Day. Or For Comfort and Tasty..."" like Commercial CALGON TAKE ME AWAY. "" LOL roomy parking & drive thru.... Have not been inside but I know others that have and say it's clean the staff courteous Fast and feasible . Prices help me save in Mt wallet Drive thru is roomy quick They also have a drive thru outside Attendant staff member.. Very business like . Small or large . I Woild recommend ""INNIALATOR ICE COFFEE. TASTY NO AFTERTASTE . SMOOTHE MIXED WELL. MAKES MY day or nite and is successful for whatever reason you purchase for... yummmmmm. I went to the One in Highland CA. Freeway is it's backyard also other shops you might need for you home purposes. But don't forget to stop at Dutch Boys first. You will accomplish all. Gas stations and hardware and other eateries Barber shop . ...in same shopping center . Great view of S . Bern. City lights. I also have been to the Dutch boys off of Hospitality lane. Near freeway Eateries Hardware & gas Stations . Yummmm this knocks Starbucks to 2nd best and fast service. Forget the Crowd and it's not because it is not Great Drink or value. .. thank you Dutch bots for all my A to Zs task and comfort list..
- ABAudrey BreunleNov 9, 20255.0I just left there with a huge smile. Malia ( pardon me if I'm spelling your name wrong ) was so amazing. I was having a rough day but after her customer service and delicious drink, it made my week! I love this place! Wonderful drinks! Best ever! Better then Starbucks people!!! Also so friendly staff. It's genuine kindness and attention to detail like Malia and Steve did tonight that makes your store my favorite! I tell everyone that you guys are a must try! The world needs more places like this where you can get amazing drinks and leave there feeling happy inside. Omg I'm addicted! I hardly ever give stores reviews but this place deserves it!
- CJChristina JimenezNov 1, 20255.0I don't go here often, but when I do I always have an amazing experience. To the girl who took my order (she was wearing a steam punk costume), Dre, and Kelly, thank you from taking the time to make my day better and the most amazing hot chocolate I've had in awhile. š
- CCChayar CheikhmousOct 25, 20251.0āāāāā I had a terrible experience at Dutch Bros Coffee. After drinking their coffee, I got very sick ā I threw up and had severe diarrhea shortly after. This was my first time trying their brand, and it will definitely be my last. Iām extremely disappointed and concerned about the quality and safety of their drinks.
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
Weād love to celebrate your birthday with you! Download the Dutch Brosā¢ app to receive a free drink reward on your birthday! If you donāt have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch FreezeĀ® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-HotsĀ®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops donāt have phonesāwe'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we canāt wait to celebrate with you!
Can I purchase Dutchwear apparel?
Weāve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means weāre stepping away from offering DutchWear to our customers. Youāll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
Weāre not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
Itās easy! Collect 3 points for each dollar you spend at a shop, and thereās no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and youāll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way youād like!
Can I place my drink order over the phone?
We arenāt able to take drink orders over the phone, but weāre excited to serve you! Donāt let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the hours of operation for Dutch Bros Coffee at 9853 Alabama St, Redlands?
Dutch Bros Coffee in Redlands is open from 5:00 AM to 10:00 PM Sunday through Thursday, and until 11:00 PM on Fridays and Saturdays.
Does Dutch Bros Coffee offer delivery service?
Dutch Bros Coffee does not offer delivery service directly, but some third-party businesses might. The best experience is when you visit the location in person.
What forms of payment does Dutch Bros Coffee accept?
They accept cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Check locally for acceptance of personal checks.
Can I get a free drink on my birthday at Dutch Bros Coffee?
Yes! Download the Dutch Bros app to receive a free drink reward on your birthday, or let your broista know if you donāt have the app.
Are there caffeine-free drink options available?
Yes, Dutch Bros Coffee offers caffeine-free options like Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, Lemonades, and espresso drinks made with decaf espresso.
Can I customize my drink at Dutch Bros Coffee?
Absolutely! The broistas are happy to customize any drink the way you'd like.
Is there a drive-through available at the Dutch Bros Coffee location?
Yes, this location has a drive-through for your convenience.
If I'm visiting the Residence Inn by Marriott Loma Linda Redlands, how can I get to Dutch Bros Coffee?
Dutch Bros Coffee is nearby at 9853 Alabama St, so you can easily stop by for your coffee either by walking or a quick drive from the Residence Inn by Marriott Loma Linda Redlands.
Can I visit Dutch Bros Coffee along with Krispy Kreme Doughnuts easily?
Yes, Krispy Kreme Doughnuts is close to Dutch Bros Coffee, making it convenient to enjoy coffee and donuts in the same trip.
Are there other coffee shops near Dutch Bros Coffee at 9853 Alabama St?
Yes, nearby you can find another Dutch Bros Coffee, as well as Sharetea, a bubble tea and smoothie juice bar, offering additional beverage options.