Chipotle Mexican Grill

4.1
1043 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle Redlands is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
635 Orange St, Redlands, CA
92374, United States

Hours

Reviews

4.1
1,043 reviews
5 stars
548
4 stars
254
3 stars
110
2 stars
48
1 star
83

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality, with some praising freshness while others reported issues like undercooked rice and poor portion sizes.

Service Issues

Frequent complaints about rude or indifferent staff, with some positive mentions of friendly employees.

Cleanliness

Concerns raised about cleanliness in the dining area and bathrooms, with some customers noting unsanitary conditions.

Consistency

Customers noted inconsistency in food preparation and portion sizes, leading to dissatisfaction.

Atmosphere

The atmosphere received mixed feedback, with some enjoying the environment while others found it uninviting due to service issues.
  • BN
    Brittany N.
    3 days ago
    1.0
    Mobile orders are not placed in the pickup area and require assistance from a staff member, however there is no signage indicating that customers need to ask for help. I waited under the assumption that my order was not yet ready, only to later realize I needed to request it. By the time I got home, the food was cold and unappetizing. The guacamole and chips were noticeably lower in quality compared to the Yucaipa location, which I typically visit. I chose the Redlands location for convenience on my commute home, but based on this experience, I would not return. I will continue going to the Yucaipa location, which offers a drive-thru and consistently better quality and convenience.
  • AA
    Alexa
    Dec 30, 2025
    2.0
    Got food poisoning from this Chipotle location yesterday Dec. 29th. I had ordered a bowl with lettuce, rice, black beans, steak, salsa corn and veggies.
  • TT
    Tiffany
    Dec 7, 2025
    3.0
    The staff is always fast, efficient, and polite. I love me a burrito bowl. I tried the carne asada instead. Not worth it. The flavor isn’t there and I got massive chunks of fat and cartilage. Ironic considering I ordered it trying to avoid this from my usual beef. This is a common thing I’ve notice at this location in particular. Seems odd.
  • SM
    Safe and efficient movers (S&E Moving)
    Dec 4, 2025
    5.0
    Amazing place
  • SS
    Sassie
    Dec 3, 2025
    5.0
    They need more to choose from

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Redlands serve?

Chipotle Mexican Grill in Redlands offers customizable Mexican-inspired menu items such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

What are the operating hours of Chipotle Mexican Grill in Redlands?

Chipotle Mexican Grill in Redlands is open daily from 10:30 AM to 11:00 PM.