From the Hearth Kitchen and Pie Shop is a leading and cutting-edge restaurant in Northern California. We started out as an award-winning sourdough bakery, and have evolved into an upscale fast-casual restaurant.
We have four restaurants (Kitchen & Pie Shops) and two drive-thru kiosks (Pie Shops) all of which serve handmade varietal pies, delicious burgers and sandwiches, fresh salads and rice bowls, and a unique breakfast menu with espresso and smoothie drinks.
We pride ourselves in our excellent customer service and incredible dishes. We love what we do, but don’t take our word for it. The North State has voted us Best Bakery, Best Restaurant, and Best Lunch among other high honors.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.