Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Mixed reviews on customer service; some praised friendly staff while others reported rude interactions and poor handling of complaints.
Food Quality
Inconsistent food quality; some customers enjoyed their meals while others received cold, stale, or incorrect orders.
Cleanliness
Reports of cleanliness issues in the dining area and bathrooms, with some customers noting a messy environment.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer frustration.
Speed of Service
Service speed varied; some customers experienced quick service while others faced long wait times.
RC
Ryan C
Nov 3, 2025
1.0
Greasy microwaved burgers. Fries soft and undercooked. Nuggets hard and chewy. Frosty was half melted. Thought this new owner would have better quality control. Bummer
BH
Brandon Hawkinson
Oct 18, 2025
5.0
Wendy’s never disappoints, and this visit was a perfect reminder of why. I wish I had remembered to take a picture or video of the food because it smelled and tasted absolutely amazing. Mary Jane, the manager, deserves special recognition—she provides excellent customer service and is kind, courteous, and attentive. You can really tell she takes pride in making every guest feel welcome. Whether you dine in at this classic piece of Americana or order through DoorDash, you’re in for a great experience. I highly recommend the buy-one-get-one-free junior cheeseburger and the chili with onions, hot sauce, and sour cream. It’s hearty, flavorful, and one of the best values out there, especially in today’s world where everything seems overpriced. This Wendy’s stands out for its quality, value, and genuine service.
OP
Orion Palmer
Oct 6, 2025
1.0
I got a spicy nugget party pack and got extra sauce for a extra 3 dollars i never got that sauce I had to spam call them to get them to answer amd they weren't busy bc I was outside in my car terrible customer service takes forever to get the food when I order 7 mins ahead before heading there they need to learn customer service I won't be back for a while
DV
Dennis Vivar
Sep 1, 2025
5.0
The staff was friendly despite the late hours and my order came out pretty quick
DK
Dyani K
Aug 31, 2025
5.0
Beautiful view as I order my food! Combo 1 has been fresh and so delicious lately. I always love the chicken apple pecan salad!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Redding, CA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Redding, CA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (530) 221-1815.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Hilltop Dr #11 Wendy’s serve breakfast?
Yes, this Wendy’s location in Redding, CA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the opening hours for Wendy's at 2620 Hilltop Dr., Redding, CA?
Wendy's at 2620 Hilltop Dr. is open daily from 6:30 AM until 1:00 AM.
Does this Wendy's location offer drive-thru service?
Yes, this Wendy’s location has a drive-thru open every day from 6:30 AM to 1:00 AM.
Can I order Wendy's food online or through a mobile app?
Yes, you can order Wendy's food online at order.wendys.com or via the Wendy's mobile app available on the App Store.
What payment methods are accepted at this Wendy's?
This Wendy’s accepts American Express, Cash, Discover, MasterCard, and Visa for payment.
Is breakfast served at the Wendy's on Hilltop Dr in Redding?
Yes, this Wendy’s location serves breakfast including combos, croissant and biscuit sandwiches, coffee, and sides.
How can I provide feedback or contact the Wendy's location at Hilltop Dr?
You can contact the location directly at (530) 221-1815, or provide feedback through Wendy’s Customer Care page, live chat, phone at 888-624-8140, or the customer satisfaction survey online.
Is delivery available from this Wendy’s location?
Yes, delivery is available where offered. Check availability by entering your address on the Wendy's app or order.wendys.com.
What nearby fast food restaurants are close to Wendy's on Hilltop Dr?
Nearby fast food options include Taco Bell and Subarama, offering Mexican and sandwich options respectively, giving customers more variety in the area.
What other dining options can I find near Wendy's on Hilltop Dr?
Close to Wendy’s you can find Grand Buffet offering Chinese and Asian cuisine, as well as Denny's, known for American diner-style food.
What conveniences are near Wendy's on Hilltop Dr for a quick stop before or after dining?
Nearby conveniences include Circle K for snacks and fuel, and 99 Cents Only Stores for discount retail shopping, making it easy to combine errands with your visit.