Wendy's

3.7
1590 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2620 Hilltop Dr., Redding, CA
96002, United States

Hours

Reviews

3.7
1,590 reviews
5 stars
632
4 stars
395
3 stars
255
2 stars
110
1 star
198

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised friendly staff while others reported rude interactions and poor handling of complaints.

Food Quality

Inconsistent food quality; some customers enjoyed their meals while others received cold, stale, or incorrect orders.

Cleanliness

Reports of cleanliness issues in the dining area and bathrooms, with some customers noting a messy environment.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.

Speed of Service

Service speed varied; some customers experienced quick service while others faced long wait times.
  • RC
    Ryan C
    Nov 3, 2025
    1.0
    Greasy microwaved burgers. Fries soft and undercooked. Nuggets hard and chewy. Frosty was half melted. Thought this new owner would have better quality control. Bummer
  • BH
    Brandon Hawkinson
    Oct 18, 2025
    5.0
    Wendy’s never disappoints, and this visit was a perfect reminder of why. I wish I had remembered to take a picture or video of the food because it smelled and tasted absolutely amazing. Mary Jane, the manager, deserves special recognition—she provides excellent customer service and is kind, courteous, and attentive. You can really tell she takes pride in making every guest feel welcome. Whether you dine in at this classic piece of Americana or order through DoorDash, you’re in for a great experience. I highly recommend the buy-one-get-one-free junior cheeseburger and the chili with onions, hot sauce, and sour cream. It’s hearty, flavorful, and one of the best values out there, especially in today’s world where everything seems overpriced. This Wendy’s stands out for its quality, value, and genuine service.
  • OP
    Orion Palmer
    Oct 6, 2025
    1.0
    I got a spicy nugget party pack and got extra sauce for a extra 3 dollars i never got that sauce I had to spam call them to get them to answer amd they weren't busy bc I was outside in my car terrible customer service takes forever to get the food when I order 7 mins ahead before heading there they need to learn customer service I won't be back for a while
  • DV
    Dennis Vivar
    Sep 1, 2025
    5.0
    The staff was friendly despite the late hours and my order came out pretty quick
  • DK
    Dyani K
    Aug 31, 2025
    5.0
    Beautiful view as I order my food! Combo 1 has been fresh and so delicious lately. I always love the chicken apple pecan salad!

Frequently Asked Questions About Wendy's

Is Hilltop Dr #11 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.