Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with food being cold, stale, or incorrectly prepared, leading to dissatisfaction.
Service Issues
Numerous reviews highlighted slow service, incorrect orders, and rude staff, contributing to a negative customer experience.
Cleanliness
Several customers noted unsanitary conditions, including unpleasant odors and dirty dining areas, which detracted from their experience.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific employees for their friendliness and helpfulness, indicating that service can vary.
Inconsistent Experience
Customers expressed frustration over the inconsistency in food quality and service, with some visits being satisfactory while others were disappointing.
JJ
Jared Jackson
Nov 12, 2025
1.0
This McDonald's slogan should be pay us then pay some more. Nothing in this restaurant made me feel welcome. The bathrooms were locked and have to be opened by employees, signs reading "No free refills" I ordered chicken and was told if I wanted a dipping sauce that would also be extra. Next time I'll chose a restaurant that wants my business
TW
Trebor Waykekeshig
Nov 3, 2025
2.0
Food is still great which speaks to the workers abilities despite corporate greed in cutting corners to attain a more futuristic vibe.
HR
Harmony Routh
Nov 2, 2025
1.0
Paid a dollar for cheese and they didn’t put it on my sandwich
RC
Robyn Clark
Oct 30, 2025
1.0
I just doordashed my kid a happy meal. When I opened the bag it had 8 frys... why? I will probably never order from this McDonald's again.
KK
Kelsey
Oct 22, 2025
5.0
Jennifer in the drive-through is lovely always has a smile and is very personable wonderful with children she Needs a raise!!! lol