Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Feedback on service quality is mixed; while many customers praise the friendly and fast service, there are several reports of rude staff and incorrect orders.
Drink Consistency
Customers have reported inconsistencies in drink quality, with some expressing dissatisfaction over bland or poorly made beverages.
Staff Attitude
While many reviews highlight friendly and helpful staff, there are notable complaints about specific employees displaying rude behavior or poor customer service.
Overall Experience
Despite some negative experiences, many customers express a strong loyalty to Dutch Bros, citing it as their favorite coffee shop with a positive atmosphere.
Hygiene Concerns
There are concerns regarding staff hygiene and presentation, with some customers reporting unsatisfactory cleanliness among employees.
JA
Jamie Almasian
Oct 14, 2025
1.0
Every single time I come to this Dutch I regret it. The service is friendly and quick, but the drinks always taste horrible. My drink always tastes bitter and bland. Like coffee water. No other Dutch Bros prepare my drinks like this so I know it’s a “this shop” problem and not a Dutch problem. Just wasted $9 this morning 😊
ST
Sandra Tyson
Sep 26, 2025
5.0
The best coffee in town!
BB
Bert
Aug 26, 2025
1.0
I haven’t been to Dutch in awhile but the manager on 1200 Market in Redding, whoever she is had a very shitty attitude. Extremely rude after a call with her regional manager today, Tuesday morning around 8:55 on 8/26/25 regarding a question about merch. She literally shoved the merch in my hand as if she was annoyed. I feel like her attitude was bringing her crew down.
I think she needs more training. I think she lacks patience, character and the ability to lead as a so called leader. Her attitude towards the situation affected her in a way the shouldn’t. I feel sorry for her team under her.
On a good note the young guy(kid)with glasses was very friendly, polite and positive. He’ll be a good leader given the opportunity.
CA
Cody Anderson
Aug 14, 2025
5.0
That that's bros, in reading, is always awesome. It could be because i'm always on vacation when i'm there. But the drinks are better. The service is great, it's always fast.
AS
Arin Shaban
Aug 1, 2025
5.0
while heading out of town Zayden at the market street location - he helped us very fast and we had a wonderful quick chat about where we should go on our trip. Zayden is incredibly friendly and helpful
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What is Dutch Bros Coffee known for?
Dutch Bros Coffee offers killer coffees, epic drinks, and fun-loving Broistas to infuse your day with positive energy, with a strong focus on community givebacks and charity events.
What are the business hours at Dutch Bros Coffee on Market Street in Redding, CA?
Dutch Bros Coffee at 1200 Market St. is open from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 11:00 PM on Friday and Saturday.
Does Dutch Bros Coffee accept delivery services?
Dutch Bros Coffee does not offer delivery through their own service, but some third-party services may deliver their drinks. The best experience is to visit the store in person or use curbside pickup.
How can I order Dutch Bros Coffee ahead of time?
You can order ahead using the Dutch Bros app available on iOS and Android, or by using their quick order links online for curbside pickup.
What payment methods does Dutch Bros Coffee accept?
Dutch Bros Coffee accepts cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Acceptance of personal checks depends on the local shop.
Can I get a free drink on my birthday at Dutch Bros Coffee?
Yes, you can receive a free drink on your birthday by downloading the Dutch Bros app and earning the birthday reward. If you don’t have the app, just let your broista know!
What nearby places can I visit when going to Dutch Bros Coffee at 1200 Market St.?
Near Dutch Bros Coffee at 1200 Market St., you can visit Downtown Grounds, a nearby coffee shop and cafe, or enjoy local entertainment at The Shack lounge and bar. The Sacramento River RV Park is also nearby if you're traveling by RV.
How can nearby Kwik N Kleen Car Wash complement my visit to Dutch Bros Coffee?
You can grab your favorite Dutch Bros drink then conveniently clean your vehicle at Kwik N Kleen Car Wash next door, making your stop both refreshing and productive.
Are there other coffee shops near Dutch Bros Coffee at 1200 Market St. in Redding?
Yes, Starbucks and Downtown Grounds are nearby coffee shops offering alternative options if you're exploring coffee choices around 1200 Market St.
What community services or recreational activities are available near Dutch Bros Coffee?
Nearby you can find NorthState FCA for community services, Explore Shasta County for travel services, and Dive Outdoors for sporting goods and outdoor activities like canoe and kayak rentals.