Dutch Bros Coffee

4.6
927 reviews

About

Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.

Details

  • DeliveryNot available
  • TakeoutAvailable

Location

Dutch Bros Coffee
2900 Churn Creek Rd., Redding, CA
96002, United States

Hours

Reviews

4.6
927 reviews
5 stars
720
4 stars
118
3 stars
41
2 stars
18
1 star
30

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Multiple customers reported issues with incorrect drink orders, leading to dissatisfaction.

Customer Service

While many praised the friendly and cheerful staff, some noted instances of poor service and unprofessional behavior.

Speed of Service

Customers experienced long wait times, particularly during busy periods, affecting their overall experience.

Drink Quality

Feedback on drink quality was mixed, with some enjoying the beverages while others found them lacking in flavor or consistency.

Pricing Concerns

Several reviews mentioned that drinks were perceived as overpriced, especially given the inconsistencies in order fulfillment.
  • JC
    jessica cortez
    Oct 27, 2025
    1.0
    I haven’t been to Dutch Bros in awhile and this morning when I went to get drinks I ordered my drink with a lady that was helping at the cars. First of all she didn’t ask me if I wanted hot or cold drinks. One of my drinks were correct but the other one wasn’t. When I noticed that the lady in the building was making a iced coffee I asked her if my drink was ordered as a hot or cold drink and she said that it was a iced drink and I asked her if she can make it a hot drink and she rolled her eyes at me like she was upset and started talking to the other employees like I wasn’t there and it made me feel uncomfortable for her to say that this was the 15th time that it has happened that morning and that she doesn’t understand why people can’t order there stuff correctly. She also made the drink luke warm and as a manager at a store that conversation should have never been brought up in front of customers. If there is an issue it should be brought in the back where there is not customers to be heard.
  • MR
    Michael Rech
    Sep 21, 2025
    2.0
    Well, this company serves good drinks. Don't get me wrong! There was a place and time were dutch brothers was owned local. Then just within the past 3 weeks I've been told. >>> CONTINUED
  • JM
    Justin Marra
    Aug 4, 2025
    1.0
    Had a drink with as one they forgot speed some of the stink out to add minimal topping that costs an extra dollar. Other locations never had bad a experience. Won't be going back to this one.
  • TS
    Tim S
    Jun 25, 2025
    5.0
    Hands down, best coffee shops. They have the best customer service and are the most consistent with their drinks. This is due to the fact that they have a pre-mixed base. It takes the human error out of the equation. Very good.
  • TO
    The Outdoors
    Jun 2, 2025
    4.0
    It's good but overpriced! The staff is what they have going for them.

Frequently Asked Questions About Dutch Bros Coffee

What sugar-free flavors do you offer?

Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.

What drinks are caffeine-free?

We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!