Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Multiple customers reported issues with incorrect drink orders, leading to dissatisfaction.
Customer Service
While many praised the friendly and cheerful staff, some noted instances of poor service and unprofessional behavior.
Speed of Service
Customers experienced long wait times, particularly during busy periods, affecting their overall experience.
Drink Quality
Feedback on drink quality was mixed, with some enjoying the beverages while others found them lacking in flavor or consistency.
Pricing Concerns
Several reviews mentioned that drinks were perceived as overpriced, especially given the inconsistencies in order fulfillment.
JC
jessica cortez
Oct 27, 2025
1.0
I haven’t been to Dutch Bros in awhile and this morning when I went to get drinks I ordered my drink with a lady that was helping at the cars. First of all she didn’t ask me if I wanted hot or cold drinks. One of my drinks were correct but the other one wasn’t. When I noticed that the lady in the building was making a iced coffee I asked her if my drink was ordered as a hot or cold drink and she said that it was a iced drink and I asked her if she can make it a hot drink and she rolled her eyes at me like she was upset and started talking to the other employees like I wasn’t there and it made me feel uncomfortable for her to say that this was the 15th time that it has happened that morning and that she doesn’t understand why people can’t order there stuff correctly. She also made the drink luke warm and as a manager at a store that conversation should have never been brought up in front of customers. If there is an issue it should be brought in the back where there is not customers to be heard.
MR
Michael Rech
Sep 21, 2025
2.0
Well, this company serves good drinks. Don't get me wrong! There was a place and time were dutch brothers was owned local. Then just within the past 3 weeks I've been told. >>> CONTINUED
JM
Justin Marra
Aug 4, 2025
1.0
Had a drink with as one they forgot speed some of the stink out to add minimal topping that costs an extra dollar. Other locations never had bad a experience. Won't be going back to this one.
TS
Tim S
Jun 25, 2025
5.0
Hands down, best coffee shops. They have the best customer service and are the most consistent with their drinks. This is due to the fact that they have a pre-mixed base. It takes the human error out of the equation. Very good.
TO
The Outdoors
Jun 2, 2025
4.0
It's good but overpriced! The staff is what they have going for them.
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What types of drinks does Dutch Bros Coffee offer?
Dutch Bros Coffee offers a variety of drinks including coffee, espresso drinks, mochas, lattes, breves, hot cocoa, shakes, smoothies, sparkling sodas, lemonades, and energy drinks like the Dutch Bros Rebel.
Are there sugar-free flavor options available at Dutch Bros?
Yes, sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach, and strawberry.
Does Dutch Bros Coffee offer caffeine-free drinks?
Yes, caffeine-free options include classic espresso drinks made with decaffeinated espresso, hot cocoa, shakes, smoothies, sparkling sodas, and lemonades.
What payment methods are accepted at Dutch Bros?
Dutch Bros accepts cash, major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Please check with your local shop for additional options like personal checks.
What are the operating hours for Dutch Bros Coffee at 2900 Churn Creek Rd.?
The location is open from 5:00 AM to 10:00 PM Sunday through Thursday, and from 5:00 AM to 11:00 PM on Fridays and Saturdays.
Can I order ahead or use curbside pickup at Dutch Bros Coffee?
Yes, curbside pickup is available, but Dutch Bros does not offer delivery through their own service. Third-party delivery may be available in some areas.
Is there a way to earn rewards or get a free drink at Dutch Bros?
Yes, by downloading the Dutch Bros app, you can earn points on purchases and receive a free drink reward on your birthday.
What nearby places can I visit before or after going to Dutch Bros Coffee at 2900 Churn Creek Rd.?
Nearby you can visit Owen’s Pharmacy for health needs, Jasmine Lash Studio or Nails by Theresa for beauty services, and El Mariachi's for Mexican food. These spots make a great combination for errands or relaxation.
Are there other coffee shops close to Dutch Bros Coffee at this location?
Yes, nearby coffee shops include another Dutch Bros Coffee location and Tantardini's European Bakery Deli, which also offers coffee along with bakery goods.
What entertainment or shopping options are nearby Dutch Bros Coffee?
You can explore local shops like Aaron’s retail store, The Burlap Bow Gift Bouquets, and that Baby Store for children's clothing. For wellness, there are beauty salons such as Halo Beauty Co and Beauty with Becky 530 nearby.