Dairy Queen Grill & Chill

3.5
1283 reviews
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Business Details

1700 Churn Creek Rd, Redding, CA
96002-0236, United States
(530) 223-1724
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
1700 Churn Creek Rd, Redding, CA
96002-0236, United States

Hours

Reviews

3.5
1,283 reviews
5 stars
456
4 stars
261
3 stars
220
2 stars
112
1 star
234

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including long wait times, incorrect orders, and inattentive staff.

Food Quality

Many reviews mentioned inconsistent food quality, with complaints about cold or poorly prepared items, particularly burgers and blizzards.

Cleanliness

The cleanliness of the establishment was a concern, with reports of dirty conditions both inside and outside the restaurant.

Pricing Concerns

Several customers felt that the prices were too high for the portion sizes and quality of food received.

Positive Staff Interactions

Despite the issues, some customers praised specific staff members for their friendliness and helpfulness.
  • AS
    Arin Shaban
    Jan 2, 2026
    5.0
    incredibly kind staff. today was busy so the wait was a couple minutes longer than normal. thankfully the staff, as always, was incredibly kind and apologetic. great experience today ❤️
  • RA
    Rowen Auston
    Dec 3, 2025
    1.0
    Bought a single burger couldn’t even finish it, tasted like it was microwaved in a plastic wrap, worker at drive through couldn’t care less, wouldn’t say please thank you or even anything back when we told him to have a good night, wouldn’t recommend.
  • JS
    J Schuler
    Nov 14, 2025
    4.0
    I like dairy Queen. This location is freezing though. It's 55° outside and I walked inside and it was colder. (The AC was pumping strong, while the workers sit underneath the heater by the registers) My food was cold by the time it got to the table. So if you're out for just ice cream that's great but if you want to take advantage of any of their other menu items, It will not be warm food because the place is too cold. Also it makes it too cold to enjoy ice cream that is already cold You walk out shivering. That's not good when it's already 55° outside. Again the employees have a heater over their registers but they don't have the smarts to turn off their lobby air conditioning when it's freezing. If my food had not frozen by the time it got to the table I would have given five stars. 😥☃️ I understand that they keep the AC on at dairy Queen's year-round because of their machines and the ice cream. That being said why put a huge heater right over the machines and freeze out your customers in the lobby that are far from the machines?
  • BH
    Brandon Hawkinson
    Oct 29, 2025
    5.0
    Lee is awesome and deserves a raise, all Americans love these darn Blizzards making us fat! 😉👊🏻
  • DN
    Dorine Noppharit
    Oct 4, 2025
    1.0
    Unclean, disorganized, ran by kids. I didn't eat, my mother did she got the chicken
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Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill at 1700 Churn Creek Rd, Redding?

Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM.

What type of food and treats does Dairy Queen Grill & Chill offer?

The menu features soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers®, and DQCakes.