Taco Bell

Reviews

• MM

  Moving Mountains

  Nov 17, 2025
  1.0
  I’ve eaten at this location hundreds of times with no issues from staff. A few months ago, however, the team changed, and several employees behaved inappropriately toward my husband and me. I was initially too polite, but I need to document the incidents, set healthy boundaries, and make sure this does not continue. Incident 1 During a polite order correction, a manager (who made the food) told me, “It’s your fault for ordering it that way." Instead of listening and understanding the situation, she blamed my husband and I. Incident 2 A few weeks later, while politely asking for an order correction, an employee approached the window visibly upset, indicated she made the food and refused to help with my order correction. She made an insulting remark about me as a customer. I told her I had always been friendly to her and her team and I didn't understand why this was happening to me. She said a manager had been “on her case” about my orders for several weeks instructing her to make my orders differently than she had been. Her behavior reflected internal issues that should not be taken out on customers. Incident 3 A manager is charging nearly three times the normal price for an item. The first time this happened, my husband asked to speak with the manager. She did not come to the counter or assist; she simply instructed a new employee to charge the incorrect price with no explanation. The next visit, the price was normal. The visit after that, it was higher again. Then it dropped back to normal. Leadership should be resolving discrepancies instead of allowing them to continue. Overall Pattern What began as a simple order correction eventually resulted in my husband and me being hassled repeatedly over the course of several months. We hoped it would stop on its own, but it has continued and spread to new employees. Even when we reduced how often we visited, the issues persisted. When these individuals aren't working - it's a normal, low-stress Taco Bell visit. Please send someone to this location to ensure this stops. I recorded dates, times, descriptions and names of the individuals involved. Thank you!
• BC

  Bradley Carroll

  Nov 5, 2025
  1.0
  I swear red bluff taco bell is trying their hardest to have the least amount of customer service possible. You stand at the counter and watch the employees stare at you instead of helping.
• NS

  Nathaniel Schmitt

  Nov 1, 2025
  5.0
  Halloween tonight I went through the drive-through and it was fast. Everything is warm fresh and delicious. Thank you so much for making me and my kids. Have a wonderful night.
• AA

  Amy Arendt

  Oct 20, 2025
  5.0
  Let’s just say i normally don’t have good experiences with redbluff tacobell as the staff is rude and slow and my orders have been very wrong, but lately they have been great! My husband and i lately have been super busy and on the go so we’ve been eating very late and night crew has been awesome! Foods been ordered prepared , and given to me in less than 5 minutes. We were also very specific on our order and they were sure to make our items were just as ordered which as I said before I’ve had trouble with. Thankgod for that🤣 my stoner sled just wants tacobell after work man
• JC

  Jasmine C

  Oct 6, 2025
  5.0
  Went through the drive thru and was helped by a nice girl named Abby, after I took my order she realized that I could’ve gotten my meal cheaper in the new meal deal box. Saved me $5, great customer service

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