Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported rude or unprofessional behavior from staff, particularly management, leading to a negative experience.
Order Accuracy
Frequent complaints about incorrect orders and missing items, with some customers expressing frustration over having to pay extra to correct mistakes.
Cleanliness
While some reviews noted a clean facility, others highlighted issues with unsanitary conditions, particularly in the bathrooms.
Speed of Service
Customers experienced long wait times, both in the drive-thru and inside the restaurant, with some noting that service was slow even when the restaurant was not busy.
Food Quality
Mixed feedback on food quality; some customers enjoyed fresh and hot meals, while others received cold or poorly prepared items.
MW
Melissa White
2 days ago
5.0
Excellent service from the cashier.
SN
Shahbaz Nadir
Jan 5, 2026
5.0
Burgers were fresh. Staff was courteous. Service was fast.
WD
Willie D
Jan 3, 2026
1.0
They lock their restrooms. Really. And are too busy to come and open them on request. Really.
SA
Season Alexander
Dec 23, 2025
5.0
It's McDonalds that's all I have to say
JI
Juan Molina III
Dec 9, 2025
1.0
Some people can’t handle management or leadership roles. I understand that we all have bad days, however it doesn’t give you the right to disrespect someone else who has nothing to do with your circumstances. Specifically, working at restaurants and fast food places, you should expect dealing with immature individuals. Meaning you should have tough skin and not have attitude towards others. Despite what you go through, you should be able to be the bigger person who is professional. Now, I know how it is to be overwhelmed as I’ve worked at gas stations, restaurants, Registration Services, and many other customer service positions in leadership positions. I did my best to not allow my emotions over take me and get moody and snap at people.
*** I politely asked for hot sauce after ordering my breakfast. I personally can eat 3-4 hot sauce on 2 sandwiches. Manager in black McDonalds coat or shirt with a bad attitude gave me one. I asked if I could get couple more. He said only one more as he handed it to me and shut the window. He walked away disrespectfully while he said No! I had to go inside for couple more packets of hot sauce so I may enjoy my breakfast. He was still having attitude inside with everyone. Bo reason for it. You should just have taken the day off. 🤷🏼