Chipotle Mexican Grill

4.0
330 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.
Get DirectionsCallWebsite

Business Details

22245 El Paseo, Rancho Santa Margarita, CA
92688, United States
(949) 459-1035
https://locations.chipotle.com/ca/rancho-santa-margarita/22245-el-paseo?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=2725
GoogleFacebookInstagramTwitterLinkedInPinterest

About

Mexican Restaurant
Chipotle Rancho Santa Margarita is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
22245 El Paseo, Rancho Santa Margarita, CA
92688, United States

Hours

Reviews

4.0
330 reviews
5 stars
166
4 stars
76
3 stars
35
2 stars
15
1 star
38

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with issues such as undercooked rice, spoiled guacamole, and cold food.

Service Issues

Many reviews highlighted poor service, including incorrect orders, unfriendly staff, and a lack of responsiveness to customer complaints.

Cleanliness

The restaurant was frequently noted as dirty, with unclean tables and food service areas, contributing to a negative dining experience.

Portion Sizes

Numerous customers complained about small portion sizes, particularly with online orders, leading to dissatisfaction.

Positive Staff Experiences

Some customers praised specific staff members for their friendly and attentive service, indicating that there are positive interactions amidst the overall negative feedback.
  • JJ
    Joe
    1 day ago
    3.0
    This place is the worst. The place is depressing. It feels dead. And the staff are the mist disgruntled, miserable staff members ive ever seen. Went there with my daughtwr and they are awful. Will never go back.
  • JJ
    Juan
    Dec 16, 2025
    3.0
    Foods good, sometimes the meat has chunks in it. Usually service is fine but this time my burrito got absolutely obliterated. Giant hole in the side and completely open bottom on the one side. Either double wrap the burrito or re wrap it but putting this in tin foil and serving this to me is poor service.
  • SA
    sophia alivo
    Sep 24, 2025
    1.0
    I was eating my bowl and there was a dead fly in it
  • PP
    Penelope
    Sep 22, 2025
    1.0
    When I order online or takeout from this RSM Chipotle, I get spoiled guacamole. When I go back in the store to swap it for a fresh portion, the employees become reactive and behave irritated and mean. If you give me bad food, why become bothered with a bad attitude because I come back for something edible and not black and spoiled? The aggressive service is not worth the time, expense or burden. Reactive, messy, disorganized. 0 stars
  • SN
    Sue Naegeli
    Sep 3, 2025
    5.0
    It has walk thru ordering. You choose how you want your plate filled.
Read more reviews on Google

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Rancho Santa Margarita serve?

Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the operating hours of Chipotle Mexican Grill at 22245 El Paseo?

Chipotle is open daily from 10:30 AM to 10:00 PM.