Brand Certified
El Pollo Loco
4.3(312 reviews)
Certified by El Pollo Loco • Mar 01, 2026
Business Details
28901 Western Blvd, Rancho Palos Verdes, CA
90275, United States
Certified by El Pollo Loco • Mar 01, 2026
(310) 832-6157
Certified by El Pollo Loco • Mar 01, 2026
https://restaurants.elpolloloco.com/ca/rancho-palos-verdes/28901-western-blvd
Certified by El Pollo Loco • Mar 01, 2026
About
Certified by El Pollo Loco • Mar 01, 2026
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Rancho Palos Verdes,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- [Free/Paid] wi-fiNot available
Location
Certified by El Pollo Loco • Mar 01, 2026
Hours
Certified by El Pollo Loco • Mar 01, 2026
Reviews
4.3
312 reviews
5 stars
198
4 stars
63
3 stars
25
2 stars
10
1 star
16
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service were mixed; some praised the friendly and efficient staff, while others reported poor service and long wait times.
Food Freshness
Feedback on food quality varied; many customers enjoyed fresh and hot meals, but several noted issues with stale or overcooked chicken.
Cleanliness
The restaurant was frequently described as clean and well-maintained, contributing positively to the dining experience.
Order Accuracy
There were multiple complaints regarding incorrect orders and missing items, indicating a need for improvement in order fulfillment.
Value for Money
Customers expressed concerns about rising prices and portion sizes, with some feeling that the value did not match the cost.
- CVCrystian Vasquez2 days ago5.0Buenos churros
- RBRaecine BarraganJan 20, 20265.0Stopped by El Pollo Loco during lunch rush on my way to work and had an amazing experience! Let Veronica know I was in a pinch and she crushed it - food was ready in under a minute 🚀. Big shoutout to Veronica and the kitchen crew for the lightning-fast service!
- DDDavid Maciel (Dmas6)Jan 19, 20265.0Always a great go to lunch meal.
- NBNicolet BrandonDec 11, 20253.0Food was not fresh it taste old
- AGAndrew GilDec 4, 20251.0Staff kept taking other customers despite the fact that I had been waiting for a pickup since before some of them arrived. Gave me a dirty look when I spoke up, and then left items out of my order while refusing to actually speak to me. Inexcusable failure of customer service.
Frequently Asked Questions About El Pollo Loco
What are the opening hours of El Pollo Loco in Rancho Palos Verdes?
El Pollo Loco is open Monday to Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:30 AM to 8:30 PM.
Where is El Pollo Loco located in Rancho Palos Verdes?
El Pollo Loco is located at 28901 Western Blvd, Unit 201, Rancho Palos Verdes, CA 90275.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco offers delivery services to its customers.
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, Discover, and Visa credit cards as payment options.
Is Wi-Fi available at El Pollo Loco?
Yes, free Wi-Fi is available for customers at El Pollo Loco.
Can I order food from El Pollo Loco using a mobile app?
Yes, you can order from El Pollo Loco using their app available at https://apps.apple.com/us/app/el-pollo-loco-loco-rewards/id1138437513 or through their online menu ordering site.
What kind of food does El Pollo Loco specialize in?
El Pollo Loco specializes in authentic Mexican food, including fire-grilled marinated chicken prepared on open-flame grills.
What nearby places can help me find El Pollo Loco in Rancho Palos Verdes?
Nearby places such as The Burger Den and Denny's, both American restaurant options, and the U.S. Bank and U.S. Bank ATM are close to El Pollo Loco and can help guide you to its location.
Are there any nearby beauty and spa services close to El Pollo Loco?
Yes, Goma Eyebrow Threading and Fancy Nails are nearby beauty and spa services you can visit before or after your meal at El Pollo Loco.
Where can I find coffee shops near El Pollo Loco?
Via Dolce Coffee House is a nearby coffee shop where you can enjoy a beverage along with your visit to El Pollo Loco.
Brand Certified Facts from El Pollo Loco
This information is certified by El Pollo Loco and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: