Business Details
About
Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Rancho Cucamonga Base Line Rd. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Location
Hours
Reviews
2.9
247 reviews
5 stars
83
4 stars
27
3 stars
19
2 stars
24
1 star
94
What are people saying?
AI-generated from recent customer reviews
Food Quality
Numerous customers reported issues with food being undercooked, poorly seasoned, or unsanitary, leading to dissatisfaction.
Service Issues
Many reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Management Problems
Customers expressed concerns about the management's lack of responsiveness and poor handling of complaints, contributing to a negative experience.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and unkempt areas.
- SHSamantha Hawes2 days ago1.0If I could leave 0 stars I would. I ordered through the app and the delivery driver never delivered my food. I reached on to wing stop and they said the app is solely for pick up not delivery. Like any person with a brain I questioned that statement. When going over the policy word for word with the lead on duty, where it states ordering wing stop for pick up and delivery. This is not only I. The app but also in the website. So if it’s solely for pick up why offer delivery. The person did offer to remake my order but when I said ok I am ok with you remaking my order I was placed on hold for them never to come back to the phone. Was the line was disconnected not sure if it was them but I’m pretty sure it was, they stopped answering the phone all together. Which I’m sure is pretty bad for business
- IAIsmail AyarNov 15, 20251.0I just witnessed an extremely unsanitary experience at this store. I ordered extra crispy fries and tenders. The wings didn’t look crispy, Marie asked me to try it first. After confirming my fries were not crispy, she took it and threw it back into the fryer. Never take fries a customer touched and throw it back into the fryer when they say it’s not crispy. Just make a new batch. I can only imagine what other unsanitary processes they have implemented at this location.
- TSTanisha StanfordOct 21, 20252.0My food wasnt hot it was lukewarm I asked for well done wings they were barely cooked and lacked seasoning. So fed up with wingstop in the high desert. I will be going down the hill when I want wings.
- AWAnni WilliamsOct 4, 20251.0Make sure to check your food before you leave. I got lemon pepper and mild and there’s literally no seasoning on the wings at all! Check your food and make them remake it if it’s wrong cause this food is too expensive for them to be making it like this. Also I got all drums absolutely no flats which doesn’t make any sense it’s supposed to be a variety. Terrible wont be coming back to this location.
- TMTom MoodyOct 2, 20254.0Wings sauce is inconsistent. Sometimes it has sauce, sometimes it doesn't.
Frequently Asked Questions About Wingstop
Where can I find nutritional information?
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the operating hours of Wingstop Rancho Cucamonga Base Line Rd?
Wingstop Rancho Cucamonga Base Line Rd is open daily from 10:00 AM to 1:00 AM.
Does Wingstop offer delivery services?
Yes, Wingstop offers online delivery and carryout. You can order for same-day delivery through their website.
Can I pick up my order in-store at Wingstop?
Yes, in-store pickup is available daily from 10:00 AM to 1:00 AM.
Is there drive-through service available at Wingstop Rancho Cucamonga Base Line Rd?
No, the Wingstop location on Base Line Rd does not have a drive-through service.
What types of wings does Wingstop offer?
Wingstop offers classic wings, boneless wings, and tenders with over 11 iconic flavors including Lemon Pepper and Original Hot.
Which payment methods are accepted at Wingstop?
Wingstop accepts American Express, Discover, MasterCard, and Visa credit cards.
Where is Wingstop Rancho Cucamonga Base Line Rd located?
Wingstop is located at 12250 Base Line Rd Ste 105, Rancho Cucamonga, CA 91739, United States.
Are there nearby coffee shops where I can grab a drink before or after visiting Wingstop?
Yes, Starbucks and Krak Boba are nearby coffee shops where you can enjoy coffee or bubble tea before or after your Wingstop visit.
What nearby restaurants can I visit if I want different cuisines around Wingstop?
Nearby dining options include WaBa Grill for Asian fusion, Durango Cocina & Rooftop for Mexican cuisine, and Lantern Vietnamese Kitchen for Vietnamese food.
Is there a nearby supermarket for grocery shopping close to Wingstop?
Yes, Stater Bros. Markets, a supermarket and bakery, is located near Wingstop for your grocery needs.