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Wingstop

2.9
(249 reviews)

Business Details

(909) 646-7185
https://www.wingstop.com/

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Rancho Cucamonga Base Line Rd. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Wingstop
12250 Base Line Rd Ste 105, Rancho Cucamonga, CA
91739, United States

Hours

Reviews

2.9
249 reviews
5 stars
84
4 stars
27
3 stars
19
2 stars
24
1 star
95

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported issues with undercooked, poorly seasoned, or improperly prepared food, including raw chicken and soggy fries.

Customer Service

Many reviews highlighted poor customer service, including rude staff, long wait times, and unresponsive management.

Order Accuracy

Frequent complaints about incorrect orders, missing items, and lack of attention to customer requests were noted.

Cleanliness

Several customers mentioned unsanitary conditions in the restaurant, including dirty tables and poor food handling practices.
  • GB
    gina bell
    Jan 29, 2026
    1.0
    Food is undercooked and then when you called them, don’t nobody answer it. Keep on going to voicemail.
  • SH
    Samantha Hawes
    Jan 10, 2026
    1.0
    If I could leave 0 stars I would. I ordered through the app and the delivery driver never delivered my food. I reached on to wing stop and they said the app is solely for pick up not delivery. Like any person with a brain I questioned that statement. When going over the policy word for word with the lead on duty, where it states ordering wing stop for pick up and delivery. This is not only I. The app but also in the website. So if it’s solely for pick up why offer delivery. The person did offer to remake my order but when I said ok I am ok with you remaking my order I was placed on hold for them never to come back to the phone. Was the line was disconnected not sure if it was them but I’m pretty sure it was, they stopped answering the phone all together. Which I’m sure is pretty bad for business
  • IA
    Ismail Ayar
    Nov 15, 2025
    1.0
    I just witnessed an extremely unsanitary experience at this store. I ordered extra crispy fries and tenders. The wings didn’t look crispy, Marie asked me to try it first. After confirming my fries were not crispy, she took it and threw it back into the fryer. Never take fries a customer touched and throw it back into the fryer when they say it’s not crispy. Just make a new batch. I can only imagine what other unsanitary processes they have implemented at this location.
  • TS
    Tanisha Stanford
    Oct 21, 2025
    2.0
    My food wasnt hot it was lukewarm I asked for well done wings they were barely cooked and lacked seasoning. So fed up with wingstop in the high desert. I will be going down the hill when I want wings.
  • AW
    Anni Williams
    Oct 4, 2025
    1.0
    Make sure to check your food before you leave. I got lemon pepper and mild and there’s literally no seasoning on the wings at all! Check your food and make them remake it if it’s wrong cause this food is too expensive for them to be making it like this. Also I got all drums absolutely no flats which doesn’t make any sense it’s supposed to be a variety. Terrible wont be coming back to this location.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.

Brand Certified Facts from Wingstop

This information is certified by Wingstop and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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