Order Accuracy
Many customers reported frequent issues with incorrect orders, including missing items and wrong food.
Service Speed
Customers experienced long wait times in both the drive-thru and for mobile orders, often exceeding 30 minutes.
Staffing Issues
The location is frequently criticized for being understaffed, leading to poor service and closed dining areas.
Food Quality
While some customers enjoyed the food, many noted inconsistencies in quality, including cold or poorly prepared items.
Customer Service
Reviews highlighted a lack of customer service, with staff being described as unhelpful or rude in several instances.