Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,724 reviews
5 stars
622
4 stars
306
3 stars
256
2 stars
151
1 star
389
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, often exceeding 20 minutes for orders, both in-store and drive-thru.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor handling of mobile orders.
Customer Service
Numerous complaints about rude or dismissive staff, lack of assistance, and overall poor customer service experiences.
Cleanliness
While some noted cleanliness, others reported dirty dining areas and unsanitary conditions.
Food Quality
Mixed feedback on food quality, with some enjoying the taste while others reported cold or improperly prepared items.
- LELyle ElsterJan 3, 20261.0Waited around 40 minutes for a burger. Was ignored multiple times when asking for a sauce.
- EEEricJan 1, 20261.0waited 50 minutes for cookies
- JNJustin NDec 14, 20252.0They didn't give me part of the order because they were training a new person.
- RLRyan LyleDec 7, 20251.0Why does it take 30 minutes to fulfill a drive thru order? It really makes no sense. Placed my mobile order at 11:50 AM, received it at 12:24 PM. Took almost ten minutes to go through the drive thru, and then had me wait because the food isn't ready yet. This wasn't even busy. Maybe 7-8 people in the drive thru. This franchise location needs to get it together.
- LMLindsay MonroeDec 5, 20253.0Extremely busy. Came for my daughter's after school snack, which is a treat! Ordered 2 chicken nuggets happy meals and medium fries and it took almost 25 minutes. The dining room was a nightmare! Food, spilt drinks and trash all over the floor and tables, with no where to sit. Had to ask the manager to have someone clean, took 10 linutes to send someone out. The employee cleaning, cleaned one table in the amount of time I could have cleaned them all. Food was delicious as always, thankfully. Came out hot
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 6381 Haven Ave, Rancho Cucamonga?
McDonald's is open 24 hours every day of the week.
Does this McDonald's location offer delivery services?
Yes, delivery is available 24/7 with options including same-day and no-contact delivery.
Is there a drive-thru service available at this McDonald's?
Yes, the drive-thru is open 24 hours daily allowing convenient ordering and pickup.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
How can I order food online from this McDonald's location?
You can order online via their delivery URL or the McDonald's app available on iOS and Android.
What kind of food and services does this McDonald's offer?
The location offers a variety of menu options made with quality ingredients including breakfast, burgers, coffee, and frozen desserts with services like mobile ordering and free WiFi.
Are there nearby grocery stores close to McDonald's at Haven Ave?
Yes, Vons is a nearby grocery retail store where customers can shop before or after visiting McDonald's.
Is there a gas station near this McDonald's?
Yes, the 76 gas station is nearby, which is convenient for customers to refuel their vehicles when visiting.
Where can customers find banking services close to McDonald's in Rancho Cucamonga?
Customers can access banking services at the nearby Bank of America ATM and U.S. Bank ATM.
What other dining options are available near this McDonald's?
Nearby restaurants include Del Taco for Mexican food, Subway for sandwiches, Flame Broiler for American cuisine, and Ozen for Japanese sushi.