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McDonald's

3.4
(1735 reviews)

Business Details

6381 Haven Ave, Rancho Cucamonga, CA
91730, United States
(909) 980-6520
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6381 Haven Ave, Rancho Cucamonga, CA
91730, United States

Hours

Reviews

3.4
1,735 reviews
5 stars
629
4 stars
307
3 stars
256
2 stars
151
1 star
392

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and dismissive staff, with many customers feeling ignored or treated poorly during their visits.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and long wait times, leading to frustration and dissatisfaction.

Cleanliness

While some customers noted cleanliness, others reported dirty dining areas and unsanitary conditions, particularly in the bathrooms.

Speed of Service

A significant number of reviews mentioned slow service, with long wait times for food orders, both in-store and at the drive-thru.

Food Quality

Feedback on food quality was mixed; while some enjoyed hot and fresh meals, others experienced cold or improperly prepared food.
  • KD
    Kay Dee
    3 days ago
    4.0
    Food is always the same. Very busy so food turns over frequently.
  • DD
    DANI DEEB
    4 days ago
    2.0
    Its always cold inside the restaurant its not comfortable not sure why they leave the AC so low
  • JI
    John Maida II
    Feb 12, 2026
    1.0
    i went here just after work to get a meal for me and the family, and the drive was closed, so i made an order to pick up on the app, i go inside and the lady was being rude, she asked someone , didn't you close the doors, and then told me that they were closed. i asked if they can cancel the order, they said that i had to do it on my end. and it didn't allow me too . so rude of them. i left and went to jack in the box where they weren't rude to me.
  • LU
    Logan Urbina-Lopez
    Feb 10, 2026
    1.0
    Lady at the drive disrespectful and rude rolling her eyes
  • KH
    Kimberly H
    Jan 31, 2026
    5.0
    First time to this location, very busy shopping center. Used the drive through, went very quickly. Same great food and quality you expect. The older woman at the second window was a little pushy, thought I was going to drop my drink the way she shoved it towards me, but the food was hot and fresh. Would return. Clean location, beautiful views here as well.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 6381 Haven Ave, Rancho Cucamonga?

McDonald's is open 24 hours every day of the week.

Does this McDonald's location offer delivery services?

Yes, delivery is available 24/7 with options including same-day and no-contact delivery.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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