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McDonald's

3.3
(1153 reviews)

Business Details

8701 Baseline Rd, Rancho Cucamonga, CA
91730, United States
(909) 980-0260
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8701 Baseline Rd, Rancho Cucamonga, CA
91730, United States

Hours

Reviews

3.3
1,153 reviews
5 stars
394
4 stars
197
3 stars
168
2 stars
114
1 star
280

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect or incomplete orders, leading to frustration and disappointment.

Food Quality

Numerous reviews highlighted problems with food quality, including cold, stale, or improperly prepared items.

Customer Service

Several customers experienced rude or unprofessional behavior from staff, contributing to a negative dining experience.

Cleanliness

While some noted cleanliness in the dining area, others reported dirty tables and unsanitary conditions.

Service Speed

Customers frequently mentioned long wait times for food, especially with mobile orders and drive-thru service.
  • DL
    Dylan Litkei
    Feb 25, 2026
    1.0
    I had a large fry on my mobile order and they forgot my fries such a waste when I got home idk why they keep having us drive to the numbers to wait like have it ready when I get there when I had ordered it and actually have it correct when I order it smh do better.
  • NN
    Netaro
    Feb 17, 2026
    1.0
    Second time getting cold food from this place. The fries were old, the nuggets were cold, and everything tasted like it had been sitting out. This is just terrible quality control.
  • MS
    Michelle Santos
    Dec 17, 2025
    5.0
    Fast, very fast service
  • AS
    Amelia Sunderland
    Dec 15, 2025
    2.0
    Sad ice cream cones sold here.
  • CR
    cesar ramirez
    Nov 26, 2025
    1.0
    What is the point of mobile ordering if the food is never done. This makes 3 times now where I mobile order. Arrive at the restaurant about 10-20 minutes later only to be parked and had to wait an additional 10-15 minutes. The food is paid for in advance so who cares if the customer shows up or not. They can’t use the excuse we are making it fresh because it’s not. Very disappointed in the direction this establishment is heading.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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