McDonald's

3.3
1146 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8701 Baseline Rd, Rancho Cucamonga, CA
91730, United States

Hours

Reviews

3.3
1,146 reviews
5 stars
393
4 stars
196
3 stars
167
2 stars
113
1 star
277

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews mentioned inconsistent food quality, with complaints about cold or stale items and missing condiments.

Cleanliness

Several customers noted cleanliness issues, particularly in dining areas and bathrooms.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and good service at certain times.
  • MS
    Michelle Santos
    Dec 17, 2025
    5.0
    Fast, very fast service
  • AS
    Amelia Sunderland
    Dec 15, 2025
    2.0
    Sad ice cream cones sold here.
  • CR
    cesar ramirez
    Nov 26, 2025
    1.0
    What is the point of mobile ordering if the food is never done. This makes 3 times now where I mobile order. Arrive at the restaurant about 10-20 minutes later only to be parked and had to wait an additional 10-15 minutes. The food is paid for in advance so who cares if the customer shows up or not. They can’t use the excuse we are making it fresh because it’s not. Very disappointed in the direction this establishment is heading.
  • MJ
    Marvin Flores Jr
    Nov 9, 2025
    1.0
    Very bad experience
  • FW
    Fred Weamer
    Nov 1, 2025
    5.0
    Since we didn’t feel like cooking breakfast, we sent someone to MCDonalds. Ordered two hash browns, one sausage McMuffin, and three orange juices to go. Getting home, we discovered the sausage McMuffin turned out to accidentally be a ham McMuffin, so we sent someone back to exchange. They gladly exchanged it, and since she was there, and was going to buy two more hash browns, they gave us those free!! Hey, can’t beat that!! McDonald’s always gives us more in service that we ask for! Thanks!!

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 8701 Baseline Rd?

McDonald's is open daily from 5:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.

When is the McDonald's drive-thru available?

The drive-thru is open every day from 5:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.