Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported poor service, including rude staff and long wait times, leading to frustration.
Order Accuracy
Numerous reviews highlighted issues with incorrect or incomplete orders, with many customers expressing dissatisfaction.
Food Quality
Feedback indicated inconsistent food quality, with complaints about cold or stale items, and some positive remarks about fresh food.
Cleanliness
While some customers noted cleanliness in the dining area, others reported dirty tables and unsanitary conditions.
Management Issues
Several reviews mentioned unprofessional behavior from management and a lack of effective oversight, contributing to a negative experience.
MJ
Marvin Flores Jr
Nov 9, 2025
1.0
Very bad experience
FW
Fred Weamer
Nov 1, 2025
5.0
Since we didn’t feel like cooking breakfast, we sent someone to MCDonalds. Ordered two hash browns, one sausage McMuffin, and three orange juices to go. Getting home, we discovered the sausage McMuffin turned out to accidentally be a ham McMuffin, so we sent someone back to exchange. They gladly exchanged it, and since she was there, and was going to buy two more hash browns, they gave us those free!! Hey, can’t beat that!!
McDonald’s always gives us more in service that we ask for! Thanks!!
AA
Arica Armendariz
Oct 4, 2025
3.0
The food is the same. I've had many messed up orders I feel they owe me 5 meals because of it. I've overpaid for extra condiments and never got them.
YL
Yvette M. Lama
Sep 29, 2025
2.0
Worse timing or is it always like this?? It's 4:30 pm and is wall-to-wall teenagers blocking the entrance; sitting/laying on the floor and tables. There wasn't ANYWHERE to sit until a table in the play area opened up. The tables and floors were flithy!! The only way to place an order was via the ONE working kiosk; no one was working the counter at all.
My grandchildren and I won't be back.
11
1. 1.
Sep 28, 2025
1.0
First of all I used to like this certain McDonald’s until recently where one employee was racist and made us wait 20 minutes. He went on the serve many white people first, then finally bringing our food. The food was stale and worst quality I’ve ever tasted from McDonald’s
What are the regular operating hours for McDonald's at 8701 Baseline Rd?
McDonald's is open daily from 5:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.
When is the McDonald's drive-thru available?
The drive-thru is open every day from 5:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.
Does this McDonald's location offer delivery services?
Yes, McDonald's provides delivery services daily from 5:30 AM to 10:30 PM, with extended delivery hours until 11:30 PM on Fridays and Saturdays.
What types of payment does McDonald's accept at this location?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Can I order McDonald's food through a mobile app?
Yes, you can order using the McDonald's app available on the Apple App Store and Google Play Store, or order online via their delivery URL.
What services does this McDonald's location provide?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
Where is McDonald's located?
McDonald's is located at 8701 Baseline Rd, Rancho Cucamonga, CA 91730, USA.
Are there any other burger or fast food restaurants nearby?
Yes, nearby you can find Legends Burgers, Carl's Jr., and Tam's Burgers, convenient options if you want to explore various burger joints in the Rancho Cucamonga area.
Is there a gas station near McDonald's where I can refuel my car?
Yes, Chevron Station / Extra Mile Cucamonga (Rancho) and Chevron ExtraMile are nearby gas stations, helpful for customers who want to refuel before or after visiting McDonald's.
What nearby health-related services are available around McDonald's?
Close to McDonald's are Advance Detox Center, Sharon B. Mateja, DDS, Face Body Aesthetics, and VivaLife Healing Centers offering detox, dental care, medical spa treatments, and physical therapy services, which may be useful to customers interested in health and wellness appointments.