Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,895 reviews
5 stars
710
4 stars
375
3 stars
279
2 stars
140
1 star
391
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported poor service, including long wait times, incorrect orders, and unhelpful staff.
Food Quality
Many reviews highlighted issues with food quality, such as cold or stale items, missing components, and overall dissatisfaction with taste.
Cleanliness
Several customers noted unsanitary conditions, particularly in the bathrooms and dining area, which detracted from their experience.
Refill Policy
The lack of free drink refills was a common complaint, with many customers expressing frustration over this policy.
Customer Experience
While some customers praised friendly staff and good service, many others reported negative experiences, indicating inconsistency in customer care.
- AAAlexis4 days ago1.0Drive thru took 40 min plus we asks for no salt on the fries cams salt with twice got off and then ask for fries no salt missing food in my order customer service very rude very unprofessional
- NGNancy Garrison4 days ago1.0Ordered sweet tea and ice cream. Got unsweetened tea and a very small ice cream for over 3$ something wrong
- LKLeon S. Kennedy6 days ago1.0Tried to cancel 15 seconds after I placed a mobile order. Was unable to for aome reason. Person at location said it was not possible to get a refund and to cancel through app, again app did not let me, was on the line, ignored me. Emailed mcdonalds support, they said I would get a reply from store. Nothing.
- TTTamE TyNov 4, 20251.0The worst McDonald's I've ever been to in 10 years they try to rush you through the drive-thru you can tell them that order and order is never how you tell it even though the drive-thru is on a timer. Very dissatisfied with this location in rancho Cucamonga on foothill. Do better McDonald's have meetings on the complaints that the people give you
- JGJeff GoesonOct 25, 20251.0First mcdonalds I have ever seen that wont give you refills. EVERYONE NEEDS TO STOP COMING TO THIS LOCATION AND TEACH THEM A LESSON. Mcdonalds has already become the worst service since going all mobile, now taking away the refills, "for sanitary reasons". Give them the hurt customers!!! Obviously the local managers choice, and a bad one. I dont remember seeing a discount for drinks with no refills!!!!
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 11198 Foothill Blvd, Rancho Cucamonga?
McDonald's is open 24 hours a day, 7 days a week.
What are the delivery hours for this McDonald's location?
Delivery is available daily from 4:30 AM to 12:45 AM.
Is there a drive-thru service at McDonald's and when is it available?
Yes, McDonald's has a drive-thru open 24/7 every day of the week.
What delivery and pickup options does this McDonald's offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Which payment methods are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does McDonald's provide any rewards or loyalty program for customers?
Yes, through MyMcDonald's Rewards, customers can earn points towards free food.
How can I order food online from this McDonald's?
You can order food online at https://mcdonalds.order.online/business/-5579 or via the McDonald's App available on the Apple App Store and Google Play Store.
What nearby food options are available around McDonald's at this location?
Nearby food options include Chop Stop (salad bar), ZPizza Tap Room (pizza and beer bar), Jimmy John's (sandwich shop), Waba Grill (Asian fast food), Groove Thai Restaurant, and Zendejas Mexican Grill.
Are there any convenient stores or gas stations near McDonald's?
Yes, 7-Eleven and Shell gas station are nearby, making it easy to grab quick items or fuel before or after your visit to McDonald's.
What other services or amenities are available near McDonald's at 11198 Foothill Blvd?
Nearby amenities include Bath & Body Works for beauty products, F45 Training North Cucamonga gym, Chase Bank, Rancho Dental Care, and several beauty salons and spas such as Lory Nice and Royal Nails & Spa.