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El Pollo Loco

4.2
(876 reviews)

Business Details

7756 Haven Ave, Rancho Cucamonga, CA
91730, United States
(909) 944-6319

About

Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Rancho Cucamonga,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.

Details

  • DeliveryAvailable
  • Accepts checksAvailable
  • Drive-throughAvailable

Location

El Pollo Loco
7756 Haven Ave, Rancho Cucamonga, CA
91730, United States

Hours

Reviews

4.2
876 reviews
5 stars
511
4 stars
188
3 stars
84
2 stars
21
1 star
72

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers noted inconsistencies in food quality, with some meals being bland, poorly prepared, or not fresh.

Customer Service

Service quality varied significantly; while some employees were praised for their friendliness and efficiency, others were reported as rude or unhelpful.

Cleanliness

The cleanliness of the restaurant was a concern for some customers, with reports of dirty dining areas and unsanitary conditions.

Pricing

Several customers expressed dissatisfaction with pricing, feeling that portions were smaller or prices were higher compared to other locations.
  • LW
    La Tasha Williams
    Feb 15, 2026
    4.0
    The food is getting bland now. Their tostsda bowls are flatter then before. It tastes good but I had to add seasoning .
  • CR
    Cindy Rose
    Jan 23, 2026
    5.0
    This team of El Pollo Loco employees is the most efficient. Wendy and Polly are great managers. The whole team is awesome. Thank you, guys, for always serving me good food.
  • JM
    Jose Morales
    Jan 21, 2026
    4.0
    Vine a este El Pollo Loco y la verdad la atención estuvo muy bien, el personal es amable. La comida tiene buen sabor, todo fresco, pero sí insisto en que las piezas de pollo están muy pequeñas para lo que uno paga. El lugar está bien, limpio y tranquilo para comer. Recomendado por el sabor, pero ojalá mejoraran el tamaño del pollo.
  • RT
    Rob T
    Jan 17, 2026
    5.0
    Tacos were great
  • BL
    Brooke Londyn
    Dec 14, 2025
    1.0
    Called and asked before hand if they accepted ebt, said no and hung up. Got there and saw a small sign in the grass saying “ we accept ebt”…

Frequently Asked Questions About El Pollo Loco

What are the opening hours for El Pollo Loco in Rancho Cucamonga?

El Pollo Loco is open daily from 9:00 AM to 9:00 PM, except on Sundays when it opens at 10:00 AM.

What type of cuisine does El Pollo Loco offer?

El Pollo Loco offers authentic Mexican cuisine with a focus on fire-grilled chicken dishes.

Brand Certified Facts from El Pollo Loco

This information is certified by El Pollo Loco and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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