Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Rancho Cucamonga,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Accepts checksAvailable
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
4.0
910 reviews
5 stars
477
4 stars
202
3 stars
78
2 stars
46
1 star
107
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food being dry, lacking flavor, or poorly prepared, while others praised the freshness and taste of the chicken.
Customer Service
Feedback on customer service was mixed; some praised friendly and helpful staff, while others reported rude service and incorrect orders.
Cleanliness
Several reviews highlighted the cleanliness of the restaurant, although some mentioned unsanitary conditions at specific locations.
Order Accuracy
Numerous customers experienced issues with incorrect orders or missing items, leading to dissatisfaction.
Atmosphere
The restaurant environment was generally described as pleasant and inviting, with some noting a friendly atmosphere.
- RPRaymond Perez3 days ago5.0Very clean, fast service and professional atmosphere
- EEEazy-ENov 6, 20251.0I asked for fresh tacos because this is not the first time this is happened. They gave me old tacos that have a horrendous smell and I asked for drumsticks well done and they gave me a yellow piece of undercooked chicken.
- MLmirna lariosOct 7, 20255.0Nice and Quiet!
- TTTRMN8URSep 24, 20251.0I left when my feet were sticking to the floor.....
- RRRonald RamirezSep 8, 20252.0The service was lousy. No one there to serve you. I want service, go somewhere else. They have enough parking place there. The neighborhood is good. The place was clean. It was not busy there at all.🍗🍽🥤
Frequently Asked Questions About El Pollo Loco
What are the opening hours of El Pollo Loco in Rancho Cucamonga?
El Pollo Loco is open Monday through Saturday from 10:00 AM to 9:30 PM, and on Sunday from 11:00 AM to 9:00 PM.
Where is El Pollo Loco located in Rancho Cucamonga?
El Pollo Loco is located at 12401 Foothill Blvd, Rancho Cucamonga, CA 91739, USA.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco offers delivery services to customers.
Can I order El Pollo Loco's menu online or through an app?
Yes, you can order El Pollo Loco's food online via their website or through the 'El Pollo Loco' app available on the App Store.
What payment methods are accepted at El Pollo Loco?
El Pollo Loco accepts American Express, Check, Discover, and Visa payment options.
Does El Pollo Loco have drive-through and free Wi-Fi?
Yes, El Pollo Loco offers a drive-through service and free Wi-Fi to its customers.
What type of food does El Pollo Loco specialize in?
El Pollo Loco specializes in Mexican food, offering freshly fire-grilled chicken and handmade salsas, guacamole, and dressings.
What nearby places can I visit before or after dining at El Pollo Loco?
Nearby you can visit 'Mattress Firm' for furniture shopping, 'Texas de Brazil' steakhouse for a different dining experience, or 'El Torito' for Mexican cuisine and bar services.
Are there beauty and spa services close to El Pollo Loco?
Yes, near El Pollo Loco you can find 'The Art Of Blades Barbershop', 'Nailedby_Nicole' nail salon, and 'HAIRAJUKU Salon' for hair and beauty services.
What are some convenient nearby services when visiting El Pollo Loco?
Convenient nearby services include Chevron gas station, LibertyX Bitcoin ATM, and ExtraMile convenience store and gas station, all close to El Pollo Loco.