Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Rancho Cucamonga,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Accepts checksAvailable
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
4.0
915 reviews
5 stars
480
4 stars
202
3 stars
78
2 stars
46
1 star
109
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food quality, including dry, undercooked, or poorly portioned meals.
Customer Service
Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and poor service.
Cleanliness
The cleanliness of the restaurant was noted positively by some, but others reported unsanitary conditions.
Order Accuracy
Several reviews mentioned problems with order accuracy, including missing items and incorrect orders.
Rewards Program
Customers appreciated the rewards program, finding it beneficial and enjoyable to use.
- DLDebra LaFreniere1 day ago5.0I wanted to try this locations chicken soup and It was AMAZING. Shredded chicken filled the container to the top! The top! 😍And then the soup, then I added the packets of shredded cheese, cilantro and onions. WOW. Plus a side order of corn tortillas. Let me just say, all I needed was my pajamas, a blanket and my grandma and I would have been set for the day. Except, I had patients in an hour. Thank you to the amazing cooks, crew and Manager for allowing me to enjoy your version of this amazing soup. God Bless your store and staff. Love Debra, Bella and Chance.
- JWjacob wakefieldDec 16, 20251.0Super disappointing on portion size.
- GLGaby LewisDec 14, 20255.0I love my rewards are so cool I love using them at Pollo Loco
- DSDevin SunigaDec 13, 20251.0This El Pollo Loco location consistently disappoints. The food is always served minimally and if you pay for or request extra toppings (such as extra onion, extra cilantro) you will not receive them. The other day their salsa was so rotten smelling/old/fermented that I just threw it away. Lazy and incompetent. I live right next to this location and I keep giving them chances and going out of convenience but literally any other El Pollo Loco within a 10 mile radius is marginally better than this location. This location also opens up later than any other locations in the area.
- RPRaymond PerezNov 21, 20255.0Very clean, fast service and professional atmosphere
Frequently Asked Questions About El Pollo Loco
What are the opening hours of El Pollo Loco in Rancho Cucamonga?
El Pollo Loco is open Monday through Saturday from 10:00 AM to 9:30 PM, and on Sunday from 11:00 AM to 9:00 PM.
Where is El Pollo Loco located in Rancho Cucamonga?
El Pollo Loco is located at 12401 Foothill Blvd, Rancho Cucamonga, CA 91739, USA.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco offers delivery services to customers.
Can I order El Pollo Loco's menu online or through an app?
Yes, you can order El Pollo Loco's food online via their website or through the 'El Pollo Loco' app available on the App Store.
What payment methods are accepted at El Pollo Loco?
El Pollo Loco accepts American Express, Check, Discover, and Visa payment options.
Does El Pollo Loco have drive-through and free Wi-Fi?
Yes, El Pollo Loco offers a drive-through service and free Wi-Fi to its customers.
What type of food does El Pollo Loco specialize in?
El Pollo Loco specializes in Mexican food, offering freshly fire-grilled chicken and handmade salsas, guacamole, and dressings.
What nearby places can I visit before or after dining at El Pollo Loco?
Nearby you can visit 'Mattress Firm' for furniture shopping, 'Texas de Brazil' steakhouse for a different dining experience, or 'El Torito' for Mexican cuisine and bar services.
Are there beauty and spa services close to El Pollo Loco?
Yes, near El Pollo Loco you can find 'The Art Of Blades Barbershop', 'Nailedby_Nicole' nail salon, and 'HAIRAJUKU Salon' for hair and beauty services.
What are some convenient nearby services when visiting El Pollo Loco?
Convenient nearby services include Chevron gas station, LibertyX Bitcoin ATM, and ExtraMile convenience store and gas station, all close to El Pollo Loco.