Chipotle Mexican Grill

3.8
880 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle Rancho Cucamonga is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
10811 Foothill Blvd, Rancho Cucamonga, CA
91730, United States

Hours

Reviews

3.8
880 reviews
5 stars
415
4 stars
182
3 stars
93
2 stars
64
1 star
126

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and poor customer interactions, with many noting that staff appeared overwhelmed and unprofessional.

Food Consistency

There were numerous complaints about inconsistent food quality, including small portion sizes, missing ingredients, and stale items.

Cleanliness Issues

Several reviews highlighted cleanliness problems, including dirty tables, unkempt counters, and unsanitary restrooms.

Staff Attitude

Many customers expressed dissatisfaction with the attitude of the staff, describing them as rude or indifferent, which negatively impacted their dining experience.

Management Concerns

Reviews indicated a lack of effective management, with reports of understaffing, poor communication among employees, and inadequate food preparation leading to frequent service issues.
  • AL
    AIRPORTAGO, LLC
    Nov 16, 2025
    1.0
    Not a bueno place. Over priced and basic
  • MP
    MR. Silva (PARZVIAL)
    Nov 11, 2025
    1.0
    I ordered tacos way ahead of time and got a sloppy watery taco crumbled up in a foil, the service was also really bad didn’t smile at all
  • CC
    chloë
    Nov 7, 2025
    1.0
    every time I come here they screw up my order
  • CC
    Chris
    Oct 20, 2025
    1.0
    It was awful. The employees move like zombies. The carne asada was mediocre. It took forever to get my food.
  • IM
    Isabella Marez
    Oct 19, 2025
    2.0
    I’ve been loving chipotle for many years but whenever I come here. The food always doesn’t taste the greatest. The guacamole is always bland and not salted enough. The chips does not taste like chips. Very disappointed at this place. I recommend going to the upland one! Way better than this place. Today, I waited 20 minutes in line just to get a meal as well.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Rancho Cucamonga serve?

Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients without artificial colors, flavors, or preservatives.

What are the opening hours for Chipotle in Rancho Cucamonga?

Chipotle is open daily from 10:30 AM to 11:00 PM.