Chipotle Rancho Cucamonga is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.
Food Quality
Many customers reported issues with food quality, including incorrect orders, stale items, and lack of freshness.
Ingredient Availability
Frequent complaints about being out of key ingredients, especially during peak hours, leading to customer dissatisfaction.
Cleanliness
Several reviews mentioned unclean conditions in the restaurant, including dirty tables and restrooms.
Service Speed
Customers consistently noted slow service, with long wait times and understaffing contributing to a frustrating experience.
LL
Lupalucas
Dec 29, 2025
1.0
Chipotle era una de mis comidas favoritas, pedí un burrito bowl en uber eats mi pedido llego horrible steak huele horrible el arroz sin sal el frijol también. No se lo recomiendo
TW
Tari Williams
Dec 24, 2025
5.0
My mom put in a catering order at this Chipotle location and Blanca the manager was WONDERFUL! She walked my mom through all of her catering options that would work well for the number of people we have etc. Upon returning to pick up the order she even remembered when my mom mentioned her Saran Wrap game we play on Christmas Eve. Wonderful experience here and would highly recommend coming back!
LB
Lance Braun
Dec 22, 2025
3.0
The parking lot was so dark if I was married i wouldn't let my wife or kids go there at night. They were busy with dinner rush, handling it really well. I ordered the 3 taco meal with flour tortillas and asked for 1 beef barbacoa and 2 chicken tacos she asked my toppings and I stepped aside to wait for the cashier. She was doing well but couldn't keep with o
How fast the 2 other people were making it. Everyone doing a great job for the dinner rush. When my turn came to pay I didn't look at price or check the bag because it was busy and I didn't want to slow things down. Grabbed my bag and left. When I got home to upload my receipt, I saw i was charged $25 for the 3 tacos with Guacamole on top. That's when I checked the bag and had 3 tacos and a side of Guacamole with Guacamole on the tacos too and a bowl. I still haven't opened yet. So. I got my meal and someone else's or they totally made up the other items out of thin air. Because I didn't say anything to them. Other than 3 tacos on flour tortillas with 1 beef barbacoa and 2 chicken with cheese ans Guacamole. Literally that's it. They were slammed and didn't have time for small talk. Food was great as always and people nice and efficient. There were issues finding the place but I'm taking that up with Google maps.
SR
Sarafina Rush
Dec 22, 2025
1.0
Just a terrible Chipotle location. Every time I go they’re out of ingredients and they actually got upset with me because I still wanted to order when they were out of a lot of ingredients. The employees were so rude and it seemed like they were trying to get me to walk out instead of ordering. Tonight I ordered online and my order wasn’t ready until 15 after the pickup time, my salad was missing the dressing, they forgot my drink cup, and my burrito doesn’t have the guacamole that I paid extra for. Also the rice is crunchy. Just go somewhere else.
BB
Brandon2k
Dec 19, 2025
2.0
No steak one hour before closing is ridiculous. Sounds like a lazy staff. Taller girl who took our order was also not sympathetic of the fact that they had no brown rice or steak. This is the worst chipotle I've been to, I only come here because there are no others near me. I would stay away from this chipotle and choose cava or find another chipotle because the drive will WELL be worth it.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Rancho Cucamonga serve?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients without artificial colors, flavors, or preservatives.
What are the opening hours for Chipotle in Rancho Cucamonga?
Chipotle is open daily from 10:30 AM to 11:00 PM.
Does the Rancho Cucamonga Chipotle offer pickup and delivery services?
Yes, both in-store pickup and delivery services are available.
How can I place an online order for Chipotle Rancho Cucamonga?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle app available on the Apple App Store.
What payment methods are accepted at Chipotle Mexican Grill in Rancho Cucamonga?
Chipotle accepts credit cards and offers gift cards for payment.
Is Chipotle in Rancho Cucamonga welcoming to LGBTQ customers?
Yes, the location welcomes LGBTQ customers.
Where is Chipotle Mexican Grill located in Rancho Cucamonga?
It is located at 10811 Foothill Blvd, Rancho Cucamonga, CA 91730, in San Bernardino County near China Buffet, Starbucks, Boston Market, Rubio's, and FedEx.
Are there nearby coffee shops around Chipotle Rancho Cucamonga where I can grab a drink?
Yes, nearby coffee shops include Starbucks and Catch-Up Not just Coffee, great places to get a coffee before or after your meal at Chipotle.
What other dining options are close to Chipotle at 10811 Foothill Blvd?
Nearby dining options include Rubio's (Mexican and seafood), Blaze Pizza (pizza restaurant), Luna Grill (Mediterranean), and Yogurtland (frozen yogurt/desserts).
Are there any transportation or delivery services near Chipotle that could be useful for customers?
Yes, there is a UPS Authorized Shipping Outlet nearby for shipping and delivery services, which may be useful for customers needing courier services after visiting Chipotle.