Chipotle Mexican Grill

Reviews

• EP

  Erica Perez-Henderson

  3 days ago
  3.0
  Food area was not neat or too clean but my daughter still wanted to eat here. This is the only location I seen like this and they weren't even busy
• AR

  Anthony Ramirez

  4 days ago
  1.0
  I’ll be honest I’ve been to this chipotle several times and this is the first time I’ve had a bad experience. Yesterday at around 5pm me and my partner go to get 2 bowls of chipotle. I wanted the high protein bowl and she got a regular bowl. The worker who was a guy was being passive aggressive with us when it came to asking us what we wanted. Every time we questioned him about the food he would actively show he didn’t like it. We asked about the Guacamole looking bad and he just denied that it was even if it did look bad. He pulled out the “new” one that was going to replace that bad guac when finished and with an attitude said “if you like I can serve you this one” but of course with a unfriendly tone and look almost as he was holding back anger. We just agreed to the guac that was there. When I asked to get the new double high protein and how much the difference it would be to switch the chicken to the steak he said confidently one dollar. I said okay and he continued to ask me about the options I wanted as if it was a regular bowl (he didn’t do the options as the the double high protein bowl i talked to him about from online) but I thought maybe it’s different here? and at the end when it was time to pay the cost of the bowl was not what he said and I brought that up to the lady who was there at the register at the time and she had a passive aggressive/attitude as well saying repeatedly “it isn’t a dollar extra it’s 4 for the extra steak”as I tried to explain in a good tone that I was told misinformation. It came to the point where I just paid because I was hungry and not happy about the whole experience To make matters worse. When we sat down and ate we saw uncooked steak, the rice was hard, the chips we got along with it was stale, and there was unwanted chicken in my steak bowl. It seemed like the guy didn’t care when I was ordering anyway. We left the place unsatisfied and powerless to tell them more about our concern about the food because they didn’t care. Very unpleasant experience please do something about this
• JG

  Justin Gutierrez

  Dec 20, 2025
  1.0
  Online order said it would be ready at 7:55. It's almost 30 minutes later and still no food. I would understand if the place was packed but there has been little to no traffic since I arrived. Not sure why a scheduled order would be +30 min late for a burrito and a bowl? Super dissapointed and will not be ordering food from here again.
• EE

  Emma

  Dec 15, 2025
  1.0
  We found a hair on our tortilla and they were like okay we will give you a new tortilla. I think a refund would have been better yet we stayed. Then as we were eating our food a big roach came up to the surface of the table. We took a picture. Showed the manager and she faked to give us back our money. She credited another persons purchase not ours. This was on the 10th I still don’t have access to the funds. This is criminal. Don’t go here til they get rid of this Manager Jasmine Lee. I’m disabled she was so rude and unprofessional. Not good business Chipotle!
• SO

  Suki O25

  Dec 7, 2025
  5.0
  Small but mighty crew. Delicious food, promot service, very friendly staff and that service leader Caleb is an awesome cook.

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