Chipotle Victoria Gardens is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers praised the friendly and professional staff, particularly highlighting individuals like Juliann and Charles for their positive interactions.
Food Quality
While many customers enjoyed the food, there were significant complaints about inconsistent quality, including issues with portion sizes, undercooked ingredients, and even food contamination.
Cleanliness
Multiple reviews pointed out cleanliness issues, with reports of dirty tables, trash, and overall unsanitary conditions in the establishment.
Order Accuracy
Several customers experienced problems with order accuracy, particularly with online orders being incorrect or missing items.
Value for Money
Customers expressed dissatisfaction with portion sizes relative to price, feeling that they received less food for the cost compared to other locations.
MM
MIKEYYY
Oct 1, 2025
5.0
I went on 9/29/25 and I was very impressed with the cashier and her professionalism. I believe her name was Juliann. She greeted me warmly handled my order quickly and accurately and maintained a positive and friendly attitude throughout the interaction. Just overall impressed with the whole crew 5 star visit.
AT
Alexander Torres
Sep 13, 2025
5.0
This store is hands down the best option in Rancho Cucamonga. I’ve never had a bad experience and prefer to drive a little more(I have another location closer to my house) just because I know it’ll always hit! Kudos to the manager Charles for always being friendly and maintaining a great store.
OO
Olivia
Sep 7, 2025
1.0
I went here and got the bowl. It was beyond filled with salt. And it was practically just Guacamole in it. Not good. Had to throw it away because of hot salty it was.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at Victoria Gardens?
Chipotle at Victoria Gardens is open Monday through Saturday from 10:30 AM to 10:00 PM, and Sunday from 10:30 AM to 9:00 PM.
Where is Chipotle Mexican Grill located in Rancho Cucamonga?
It is located at 7879 Monticello Ave, Victoria Gardens (Day Creek side), Rancho Cucamonga, CA 91739.
What services does Chipotle offer for ordering food?
Chipotle offers in-store pickup and delivery services, and you can place orders online via their website or their app.
Does Chipotle Mexican Grill use sustainable and responsibly sourced ingredients?
Yes, Chipotle follows 'Food with Integrity' principles that prioritize sourcing wholesome ingredients from farms practicing humane and sustainable methods.
Can customers earn rewards or get exclusive offers at Chipotle Victoria Gardens?
Yes, by signing up for Chipotle Rewards, customers can receive exclusive offers and earn free food.
Which nearby stores can I visit after eating at Chipotle at Victoria Gardens?
You can visit nearby stores such as AT&T for mobile accessories, Sephora inside JCPenney for beauty products, and GNC for vitamins and supplements.
Are there any nearby cafes or dessert shops close to Chipotle at Victoria Gardens?
Yes, nearby you have Pinkberry for frozen yogurt, Drunken Cake Pops for coffee and desserts, and Corner Bakery for cafe and bakery items.
What beauty and spa services are available near Chipotle Victoria Gardens?
Nearby beauty and spa options include Cut Color Beauty Salon, Fashion Nails & Spa, Angela Ruopoli The Salon, and Anthony Vince Nail Spa.
Does Chipotle Mexican Grill at Victoria Gardens accept credit cards and offer catering?
Yes, Chipotle offers catering services and accepts credit cards for payment.
How can I contact Chipotle Mexican Grill at Victoria Gardens via email or phone?
You can email them at ca.1380.victoriagrdn@chipotle.com or call their main phone number at +1 909-899-0701.