Service Speed
Customers frequently reported extremely slow service, particularly in the drive-thru, with wait times often exceeding 20 minutes.
Food Quality
Many reviews mentioned issues with food quality, including cold, stale, or improperly prepared items, leading to a negative dining experience.
Customer Service
There were numerous complaints about rude or unprofessional staff, with some customers feeling disrespected or ignored during their visits.
Cleanliness
Several customers noted that the restaurant was dirty, with sticky floors and unkempt dining areas, contributing to an overall poor impression.
Management Issues
Feedback indicated a lack of effective management, with reports of disorganized staff and inadequate leadership during busy times.