While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Rancho Cordova,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Customers consistently praised the food for being fresh, flavorful, and a good value, although some noted issues with portion sizes and occasional dryness.
Service
While many reviews highlighted friendly and quick service, there were complaints about rude staff and inconsistent service experiences.
Cleanliness
The establishment is frequently described as clean, contributing positively to the overall dining experience.
Pricing
Several customers expressed concerns about rising prices and perceived value, particularly regarding portion sizes and specific menu items.
Atmosphere
The atmosphere received mixed reviews, with some enjoying the environment while others noted distractions and discomfort due to temperature.
TS
Thomas Saint
Nov 21, 2025
4.0
Food is great! Absolutely worth it!
EB
Everett Becerra
Nov 15, 2025
4.0
They are fairly consistent with getting the order right. Once in a while they may miss some minor items. We go here often as a quick dinner option and like them.
BB
Beto
Nov 12, 2025
5.0
Best chicken burrito or tostada bowl in Sacramento
CV
Chelsea Vazquez
Nov 3, 2025
1.0
Horrible costumer service, me and my family have come here for years and staff is always really nice but today we were attended by some lady super rude. She was using foul language very unprofessionally after I had asked a simple question and laughed in our faces and kept pointing and laughing hiding behind her coworkers. so disappointed my burrito was soggy too….
What are the regular business hours of El Pollo Loco in Rancho Cordova?
El Pollo Loco in Rancho Cordova is open every day from 10:00 AM to 9:00 PM.
Does El Pollo Loco offer drive-through service and what are its hours?
Yes, El Pollo Loco offers a drive-through service daily from 10:00 AM to 10:00 PM.
When can I place online orders for El Pollo Loco and do the hours differ from in-store?
Online orders can be placed daily from 10:15 AM to 9:30 PM, slightly narrowing the in-store hours.
What payment options are accepted at El Pollo Loco?
El Pollo Loco accepts American Express, Check, Discover, and Visa.
Does El Pollo Loco provide delivery or catering services?
Yes, El Pollo Loco offers both delivery and catering services.
Where is El Pollo Loco located in Rancho Cordova?
El Pollo Loco is located at 2281 Sunrise Blvd, Rancho Cordova, CA 95670, USA.
Is there a mobile app or online platform for ordering from El Pollo Loco?
Yes, you can order via the El Pollo Loco app available on the App Store or through their online menu.
What are some nearby places to El Pollo Loco that customers might visit?
Nearby places include Sunrise Food and Liquor, Sacramento Agave Club, and Domino's Pizza, offering options for drinks or additional dining experiences.
Are there automotive services near El Pollo Loco that customers can visit for car maintenance?
Yes, nearby automotive services include U-Haul Neighborhood Dealer, Gold River Automotive, and AAMCO Transmissions & Total Car Care, convenient for vehicle rentals or repairs.
What health and wellness centers are close to El Pollo Loco in Rancho Cordova?
Mary Jane's Wellness Center and Massage Angels are nearby, providing pharmacy and massage therapy services.