Chipotle Rancho Cordova is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers reported rude or unhelpful staff, leading to negative experiences.
Food Quality
Several reviews mentioned issues with food freshness, portion sizes, and cleanliness, with some customers getting sick after eating.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and excellent service.
Inconsistent Portions
Numerous reviews highlighted concerns about stingy portions and inconsistent food quality compared to other locations.
Cleanliness Issues
Multiple customers noted that the restaurant was dirty, affecting their overall dining experience.
DA
Dillon Alvarado
Oct 25, 2025
1.0
My father and I came to this restaurant with a good mood and ready to eat, we left with a negative attitude because we waited in line until they took our order and a customer behind us had a question to get rice and beans for the kids meal and the worker was being rude saying they cannot do that and asked the manager and the manager said they can. The worker then stared at the customer behind us and made a rude comment rhat bothered the customer and they said they would like the manager to make the food instead. the manager looked at the worker with a look of confusion because she kept going, being rude and making comments behinds the counter. the manager then skipped us and same with the worker and left our food we were ordering and completely ignored us. we looked around at each other and the workers annoyed and frustrated because we were waiting patiently for our food and they were being rude to the customer behind us just for them to completely ignore us. we decided to just walk out leaving our food sense they didn’t say a word or even look at us. TERRIBLE customer service i will never be going to this location again maybe 👀
RV
Robert Viruet
Sep 15, 2025
5.0
Everyone I'm sure has been frustrated with fast food but this time they helped me get my free meal since I was having trouble with the app and redeeming my rewards, turns out the item I wanted was only in app they explained that and were very helpful I'm sure I'm going to speal her name wrong but Sangita was amazing.
AE
Ariel Elliott
Sep 12, 2025
1.0
We’ve been to this location a few times now and every time I get really really sick… this location is always really dirty and the food itself looks like it’s been sitting out too long.
Guac is always brown… I’m upset I get charged extra for brown guac.. it’s just so dirty and the crew does not work well together… this location will close due to making too many people sick… mark my words.
RV
Robert Viera
Aug 17, 2025
1.0
Website says open at 10a... but this is inaccurate, they open on Sundays at 1045a..
AA
Andy
Aug 9, 2025
5.0
Jonathan was great! He is very friendly and welcoming. He has good energy and creates a good atmosphere. I look forward to coming back to this location because of his great personality. Thanks again Jonathan!
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Rancho Cordova?
Chipotle Rancho Cordova is open daily from 10:00 AM to 10:00 PM.
Where is Chipotle Mexican Grill located in Rancho Cordova?
It is located at 2878 Zinfandel Dr, Sacramento, Rancho Cordova, CA 95670, USA.
Does Chipotle Rancho Cordova offer delivery and pickup services?
Yes, they offer both in-store pickup and delivery services.
What kind of food does Chipotle Mexican Grill specialize in?
Chipotle offers customizable Mexican fast-casual options like burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
Can I order online from Chipotle Rancho Cordova?
Yes, you can order online through their website or app using https://order.chipotle.com/.
How can customers earn rewards at Chipotle Rancho Cordova?
By signing up for Chipotle Rewards, customers can get exclusive offers and earn free food.
What payment options are accepted at Chipotle Mexican Grill?
They accept credit cards and offer gift cards as well.
Is Chipotle Rancho Cordova LGBTQ friendly?
Yes, the location welcomes LGBTQ customers and is inclusive.
Which nearby restaurants can I visit before or after dining at Chipotle Rancho Cordova?
Nearby restaurants include Sensei Sushi for sushi, Burger King, Taco Bell for more fast food options, Jersey Mike's Subs, and Popeyes Louisiana Kitchen.
How can nearby transit options help me get to Chipotle Mexican Grill in Rancho Cordova?
The SACRT Light Rail Zinfandel Station near Chipotle can help customers easily locate and reach the restaurant via light rail transit.