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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with staff being unresponsive, rude, and unhelpful.
Food Quality
Many customers reported receiving cold or stale food, with frequent complaints about incorrect orders and unsatisfactory meal preparation.
Long Wait Times
Customers consistently experienced long wait times for their orders, both in the drive-thru and inside the restaurant.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty floors and bathrooms, contributing to a negative dining experience.
Management Issues
Feedback indicated significant management problems, including poor staff training and organization, leading to operational inefficiencies.
WS
Wesley Socia
5 days ago
2.0
Had a pretty large order for the whole family and didn't realize until I got home that half of it was missing. There's nowhere in the app to contact about issues, and when I tried to call the phone line was disconnected. I don't have time to drive 20 minutes each way to go back and complain in person...
TB
Taylor Brooks
Nov 17, 2025
1.0
The people are nice, the food is not hot :(
JC
J Sebastian Cunningham
Nov 5, 2025
2.0
Check your orders. Have to wait in line for refills. They get pissy when you don't use the ordering kiosk. Tables were dirty.
JG
James G.
Nov 5, 2025
5.0
My girlfriend and I placed two separate orders for curbside pickup and they gave us two spoons, knowing we would share the small McFlurry. That is, no joke, the best service I have ever experienced at a McDonald's in my entire life. 5 stars. I hope someone gets some recognition for that.
NL
NL L
Oct 30, 2025
3.0
not the McDonald's you might remember, order is taken at a kiosk. hardly any staff at the counter (if at all)... seems human contact is a thing of the past and is kept to a minimum
What are the regular operating hours of McDonald's at 1550 Main St, Ramona, CA?
McDonald's is open daily from 5:00 AM to 11:00 PM, except on Friday and Saturday when it closes at midnight, and opens at 6:00 AM on Friday, Saturday, and Sunday.
Does McDonald's offer drive-thru service, and what are its hours?
Yes, McDonald's offers drive-thru service. It operates from 5:00 AM to 11:00 PM Monday to Thursday, 5:00 AM to midnight on Friday and Saturday, and 6:00 AM to 11:00 PM on Sunday.
Can I order McDonald's for delivery? What are the delivery hours?
Delivery is available daily from 6:00 AM to 10:45 PM. Orders can be placed online through their delivery website or mobile apps.
What payment options are accepted at this McDonald's location?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa for payment.
Are there any convenient mobile apps or online platforms to order from McDonald's?
Yes, you can order through the McDonald's App available on iOS and Android, or use their online ordering platform.
Does McDonald's provide curbside pickup or contactless delivery options?