UGO PIZZERIA IS A MONTREAL BASED ROMAN STYLE TAGLIO PIZZERIA OFFERING AN EXTENSIVE SELECTION OF RECTANGULAR PIZZAS BY THE SLICE, HALF TRAY, OR FULL TRAY WHICH ONE CAN MIX AND MATCH ACCORDING TO THEIR TASTE AND PREFERENCES INCLUDING VEGAN, AND VEGETARIAN CHOICES. THE MENU INCLUDES A SELECTION OF SALADS, ARANCINI, DESERTS AND DRINKS./ UGO PIZZERIA EST UNE PIZZERIA TAGLIO DE STYLE ROMAIN BASÉE À MONTRÉAL OFFRANT UNE SÉLECTION DE PIZZAS RECTANGULAIRES PAR TRANCHE, DEMI-PLATEAU OU PLATEAU COMPLET QUE L'ON PEUT MÉLANGER ET ASSORTIR SELON LEURS GOÛTS ET PRÉFÉRENCES, Y COMPRIS DES OFFRES VÉGÉTARIENNES ET VÉGÉTARIENNES. LE MENU COMPREND UNE SÉLECTION DE SALADES, ARANCINI, DESERTS ET BOISSONS.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.