KFC

Reviews

• A

  关健辉

  4 days ago
  1.0
  What a kfc，they don't want sell fried chicken！why you open kfc！everytime i came ，they don't want sell me fried chicken！they will told u have to wait 20min ！ Every time！
• HR

  Hyrum Riofano

  Sep 26, 2026
  1.0
  Be aware and ALWAYS ask for the receipt. I noticed they charge you for size top up without your consent or telling you and they give you a normal size fries or drink even tho they charge you. They made it 3 times to me and the second time I noticed she did it to the costumers before me. They never forget ve the receipts and this time I asked for it and she became so nervous and was trying to give me a different one, I told her it's easy, it's the last one that was printed and then she immediately left after giving it. When she came back I asked about it, she was nervous and stuttering... It was 60 cents "only", but imagine she makes the same thing to 120 people a day (I'm sure it's more), in a month its 2160$, in a year it's almost 26000$... I'm already opening a file with Protection du Consommateur, because it seems like it's systematic, I've been there 3 times in the last 2 months and it happened all of those 3 times, maybe even before but I didn't notice. I went to a different KFC and ordered the same thing for the same price and noticed it was cheaper than the one on Notre Dame, that's how I noticed.
• AD

  A DK

  Sep 20, 2026
  1.0
  PFK Quebec, we need to talk. 🍗😂 PFK says it opens at 10:00 a.m. So, naturally, I placed a mobile order at 10:30 a.m. for 3 Twisters, expecting my food to be ready. At 10:45 a.m., I discovered that the chicken warmer was still turned off. Even better, the employee hadn’t even logged into the computer to check mobile orders. So apparently, my order had been enjoying a peaceful 15-minute vacation while I was standing there waiting for it. 😂 And then came the food. The PFK recipe apparently decided to take the day off too. As you can see in the photos, there was no tomato, and the amount of lettuce was… let’s just say very creative. 😂 I contacted PFK customer service and filed a complaint. Eventually, the store manager called me. I expected something along the lines of, “We’re sorry. We’ll look into it.” Instead, I got a lecture. According to the manager, the employees had followed the proper procedures, they had been preparing the store since 10:00 a.m., and nobody had been lazy. And regarding the missing tomato, the manager told me: “If you had come back and asked us to add more tomato, we would have done it.” Seriously? I had already left. I had only briefly visited that location, my home is far away, and this was a takeout order. I didn't discover everything that was missing until I got home. Am I supposed to drive all the way back to the restaurant just to ask for a few slices of tomato? Unless PFK is planning to reimburse me for my gas, time, and inconvenience, I don't think that's a reasonable solution. And here's what really bothered me: This wasn't my mistake. It was the restaurant's mistake. So why was I the one being blamed? Then came the manager's generous solution: Next time I come to the restaurant, I can get 50% off. 😂😂😂 Thank you, but no thank you. I'm not looking for a handout, and I certainly don't need a 50% discount as an apology. What I wanted was very simple: “We're sorry. We made a mistake.” That's it. But I never heard those words. Instead, I got excuses, explanations, and somehow ended up feeling like I was the problem. So I contacted PFK Quebec customer service again, explained the entire situation, and asked for a refund instead of the 50% discount. After all, I'm never going back to that location. And here comes the best part. One month later… still no refund. I had to contact PFK twice more just to follow up. PFK corporate's explanation? Apparently, each restaurant is independently owned, and the individual franchise owner has the authority to decide whether to issue a refund. So basically: PFK can take my complaint, but apparently they can't take my money back. 😂 According to PFK Québec, even if the restaurant makes a mistake, if the owner doesn't want to refund the customer, corporate can't simply do it themselves. Interesting business model. So, after all this, I've made my decision: I won't be going back to that PFK location.
• GN

  Grâce Nirmala

  Sep 17, 2026
  1.0
  Je viens a peine de jeter presque toute ma commande à la poubelle, j'ai même pas pu manger convenablement. J'ai été livré même pas 30 minutes après avoir passer ma commande, mais c'était super froid, en plus les pilons de poulet donnaient l'impression d'avoir été cuites depuis un bon moment, parceque en plus d'être froides, elles n'étaient plus croustillantes. Les frites étaient presque toutes écrasées. Et comme ça ne suffisait pas, je retrouve comme une mèche de cheveux ou de poil, sur une frite. C'est vraiment dégueulasse tout ça, j'ai pas payé pour ça. J'ai bien peur de faire une intoxication alimentaire. Franchement revoyez votre service!
• DV

  Dimitri Voloski

  Aug 29, 2026
  1.0
  Personnel incompétent — le pire restaurant. Si je pouvais donner une note de zéro, je le ferais. J’ai passé ma commande à 18 h 53 : 2 poutines et 8 morceaux de poulet. Onze minutes plus tard, 8 personnes sont arrivées et ont commandé des choses similaires aux miennes. Après avoir attendu 30 minutes, je suis allé voir la jeune fille pour lui demander dans combien de temps ma commande serait prête. Elle m’a répondu vaguement, sans vraiment me donner de délai. Pendant ce temps, les 8 personnes qui étaient arrivées après moi et qui avaient commandé après moi sont toutes reparties avec leur commande. Je me suis retrouvé seul dans la salle à attendre ma commande. Lorsque je suis retourné voir la jeune fille pour lui demander où en était ma commande, elle ne me répondait plus. Après 1 h 16 d’attente, complètement exaspéré, j’ai demandé un remboursement. Ils ont d’abord refusé de me rembourser et m’ont encore fait attendre 16 minutes avant de finalement accepter de me rembourser. Une expérience extrêmement frustrante et inacceptable. Après avoir attendu 1 h 16 pour une commande, devoir encore insister pour obtenir un remboursement est tout simplement inadmissible. Je déconseille fortement ce restaurant. Le service est extrêmement mauvais et le personnel manque clairement de professionnalisme.