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McDonald's

2.7
(2,331 reviews)

Business Details

213, Ch. D'Aylmer, GATINEAU, QC
J9H 1A3, Canada
(819) 684-4556
https://www.mcdonalds.com/ca

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
213, Ch. D'Aylmer, GATINEAU, QC
J9H 1A3, Canada

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 184 items

Explore offerings from McDonald's on 213, Ch. D'Aylmer in GATINEAU, with popular breakfast, beef, chicken, and sandwiches & wraps available at this location.

McDonalds English Menu

184 items

Reviews

2.7
2,331 reviews
5 stars
471
4 stars
380
3 stars
363
2 stars
223
1 star
894
  • YL
    Yali Liu
    5 days ago
    1.0
    Very disappointing experience. I ordered through Uber Eats, but because of extremely severe weather, the order was cancelled. I was still charged the full amount even though I never received the food. I also called the restaurant several times, but nobody answered. I understand that the food may have already been prepared, but charging the customer 100% of the order when the cancellation was caused by dangerous weather conditions is extremely frustrating. No food, full charge, and no one available to help. Very poor customer service.
  • DP
    Dan Percival
    Aug 7, 2026
    1.0
    I order food and a drink with no ice. The drink I received was 80% full and told because it was a special order(no ice) that is all you get. They wouldn't even top it up and told me it was my fault for ordering it with no ice. They said I could pay for a kids drink to top it off. Then they seemed upset when I asked for a refund. Will not go back there.
  • HR
    HAM RAD
    Aug 7, 2026
    1.0
    This McDonald’s is only about three minutes from my home, and unfortunately it has consistently been one of the worst McDonald’s locations I’ve visited. The food quality is extremely disappointing. Even simple items that are usually consistent at McDonald’s have been poorly prepared here. For example, I was once served an ice cream that looked old and icy instead of fresh and smooth. Service is also very disorganized. Orders are frequently delayed, and on several occasions I have received the wrong food. Another frustrating issue is communication. This location serves an area with many English-speaking customers, yet during several of my visits, basic communication in English was extremely difficult, even when ordering items whose names are almost identical in English and French. Overall, based on my repeated experiences, this location has serious problems with food quality, order accuracy, customer service, and organization. Definitely the most disappointing and poorly managed McDonald’s location I have personally visited.
  • AS
    Aoua Samra
    Jul 26, 2026
    1.0
    L’attente est beaucoup trop longue, même lorsqu’il n’y a pas beaucoup de clients le service est vraiment lent
  • LL
    LeMadManQc (LemadmanQc)
    Jul 6, 2026
    1.0
    I rarely leave negative reviews, but this experience deserved one star. We waited about 15 minutes for just three drinks. On top of the long wait, our order was incorrect. I ordered a strawberry milkshake but received a smoothie instead, and I ordered a regular Coke but was given a Diet Coke. The communication was also very frustrating. It seemed like the staff couldn’t properly understand either French or English, which made it difficult to correct the order. In Quebec, where French is the primary language, I would expect clear communication and basic customer service. Waiting that long for three drinks and still getting the order wrong shows a lack of attention to detail. Overall, a very disappointing experience.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's in Gatineau?

McDonald's in Gatineau is open 24 hours a day, 7 days a week.

Does McDonald's offer delivery services and what are the delivery hours?

Yes, McDonald's offers delivery services available 24/7 every day of the week.

Brand Certified Facts from McDonald's

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Certified August 09, 2026Yext Knowledge Graph
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