PFK

Reviews

• AD

  Alexandre David

  Oct 6, 2026
  2.0
  Les 3 étoiles manquante est pour m'avoir fait attendre minimum 25min jais arrêter de compter rendu a 25min pour un berger au poulet est pour 4 morceau de poulet appart de ça je leur ses dommender sans chips de le berger est il me l'ont mise pareille appart de ça la nourriture est bonne en général
• AO

  Amen Omo

  Sep 30, 2026
  1.0
  KFC Châteauguay is the most worst KFC I've ever been in my life they dont sell fresh chicken the salad was bad I called they attention to the food they came to me and say nobody complained and walk away.
• HZ

  Heureux Zazar

  Sep 19, 2026
  5.0
  Bo poulaid Bel en bianzss pas dequivalanse pas de remontrances pas dezi tanses c'klair kan je V_raille a chato'gay ' j'me lèche les doigts de bon stuff drette icitte je recommande sévèrement
• MP

  Marc-Andre Petit

  Sep 19, 2026
  1.0
  Badly managed in staffing and inventory. Always be kind with employees it's not their fault it's the bad management
• RN

  Rafael Noche

  Sep 18, 2026
  1.0
  Very disappointing experience at this PFK location in Châteauguay. We presented a $20.99 coupon that included 6 pieces of chicken, 2 fries and 2 fountain drinks. The employee took the coupon and never explained that anything we were ordering would cost extra. While ordering, she asked us what drinks we wanted and also specifically told us that the meal came with two FREE sides. Because she said they were free, we chose gravy and corn. Somehow our $20.99 coupon ended up costing us over $30. We later realized we had been charged for two bottled drinks and the corn, despite being told these items were included/free. When we noticed the problem, we only asked for a refund for the drinks. The employee refused and told us that the store “doesn’t offer refunds.” We then called the restaurant, were answered and left on hold for several minutes, so we ended up driving back to the store ourselves. We asked to speak to a manager, but apparently there was no manager available at the restaurant at the time. Eventually, the employee was able to contact the manager and a refund was finally authorized. Mistakes happen, but the frustrating part was the lack of communication, being told items were free and then being charged for them, and how difficult it was to get a simple billing mistake corrected. The whole situation could have been avoided if the coupon and additional charges had simply been explained properly before payment. Very poor customer service experience.