Italian RestaurantFamily Style RestaurantPasta ShopPizza RestaurantRestaurant
Vanellis has perfected the art of serving fresh Italian food. All Vanellis pizzas are made in store every day, with our signature dough, fresh ingredients and of course, plenty of cheese! We pride ourselves in serving made to order pastas to all our customers, right before their eyes, and offer a wide variety of pastas, toppings and sauces. With many other Italian favourites on the menu like lasagna, calzones, salads and more, our customers have trusted us for over 30 years!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.