Wingstop

2.9
269 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Poway Poway Rd. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
13358 Poway Rd, Poway, CA
92064, United States

Hours

Reviews

2.9
269 reviews
5 stars
91
4 stars
28
3 stars
27
2 stars
21
1 star
102

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, unresponsive staff, and incorrect orders, leading to frustration and dissatisfaction.

Food Quality

While some customers enjoyed the wings and flavors, many noted inconsistencies in food quality, such as cold items, incorrect flavors, and greasy preparations.

Customer Service

Several reviews highlighted poor customer service experiences, including rude staff, lack of attention, and difficulty in resolving issues like refunds.

Cleanliness

Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty tables and a lack of trash bins.
  • MW
    Marina Williams
    Dec 28, 2025
    3.0
    This place is hit or miss. Sometimes the wings are great with the right amount of sauce, sometimes the meat is dry and/or there is very little sauce. What seems to be consistent is that they regularly need a LOT more time to prep the order, staff seems overwhelmed and unorganized, and they very likely get your order wrong. Whether I’ve ordered all flats and got mixed, or I ordered boneless for the kids and got mixed, or they simply just get the flavor wrong - it appears it is always something. It is unfortunate, cause I think their wings and flavors could be better than their contender, but they need to start paying attention to the details.
  • SS
    Sherm
    Dec 22, 2025
    1.0
    Don’t go here unless you want to be ignored. Walked in 3 people in the kitchen. They all stare at me and say nothing. After waiting about 10 mins I left.
  • FD
    Faye Marriel Magno Dupree
    Dec 22, 2025
    3.0
    I been ordering here this is the first time this happened. I love the parmesan tenders and it arrived like that, I didn’t even eat it I just checked and throw the other 2 cause its so greasy the brownies that i ordered was good tho. I still love wingstop but please do better
  • RR
    Ryan Roberts
    Nov 15, 2025
    5.0
    Louisiana rub for sure for me!
  • FS
    Faraz Shaikh
    Sep 17, 2025
    1.0
    The chicken here is not HALAL anymore. The workers told me they’ve changed suppliers

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.