Brand Certified
Wingstop
2.9(276 reviews)
Certified by Wingstop • Mar 01, 2026
Business Details
13358 Poway Rd, Poway, CA
92064, United States
Certified by Wingstop • Mar 01, 2026
(858) 883-4519
Certified by Wingstop • Mar 01, 2026
https://www.wingstop.com/
Certified by Wingstop • Mar 01, 2026
About
Certified by Wingstop • Mar 01, 2026
Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Poway Poway Rd. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Wingstop • Mar 01, 2026
Hours
Certified by Wingstop • Mar 01, 2026
Reviews
2.9
276 reviews
5 stars
94
4 stars
28
3 stars
27
2 stars
22
1 star
105
What are people saying?
AI-generated from recent customer reviews
Food Quality
While some customers enjoyed the wings and flavors, many reported issues with cold food, incorrect orders, and inconsistency in preparation.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and difficulty in resolving order issues.
Order Accuracy
A significant number of customers experienced problems with missing items, incorrect orders, and lack of attention to detail.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and a lack of trash bins.
Wait Times
Customers frequently complained about excessive wait times for food, both for in-store orders and deliveries.
- DODerek O'BrienFeb 22, 20261.0Wait 30 minutes for food? Wings were ok. Not restaurant level when you pay a lot and wait 30 min. Domino's has better wings if that sets the expectations
- CDChristopher DeffingerFeb 22, 20265.0Wingstop is incredible as always. The food is amazing. The customer service was very fast.
- RWRob WilliamFeb 15, 20261.0Lol apparently they don't accept cash here just FYI bad experience wouldn't eat it for free at this point
- RRRaquel RinconFeb 8, 20261.0Disgusting service and food. Placed an order to have done at a certain time arrived and they said food was not ready. Get my food to get home and the food is cold. Called and spoke with someone girl who was laughing the entire time I was adressing my concern. I asked for a manager and Kalia picks the phone and was kind and understanding and got the manager Efrain on the phone. He was rude and said he could answer why the food is cold and can remake it and it would have my food ready 2 hours. I asked for my money back and said bri g me the food back and I will process your refund in a week. I him for the district manager and he said he could not provide that information because he is not allowed to amd hung up on me.
- GGgavinJan 25, 20265.0I am by no means, the type to write a review. On top of this, I have not lived on this Earth for very long. But in all 18 years of my short, but hopefully long life— which will be lived alongside this dinery—I have NEVER had a more desirable wing meal than the one I had tonight. The Hickory Smoked Wings put my tastebuds through an ethereal dining experience. The crispiness of both the wings and the fries nearly drove me to tears. Your heaven-sent employees, especially Giselle who coordinated my transaction, exceeded my expectations with the sauce that graced my chicken and the seasoning that blessed my potatoes. Upon my offering of monetary compensation, it’s almost as if I turned around to find a table, and the moment the atoms of my denim only felt the gravitational pull of the molecules in the chair cushion was my order prepared for consumption. The heat was so perfect it felt as if the flames of a phoenix rebirth were used to attend to my meal. If anyone is reading this message, I implore you… no… I’m BEGGING you to get up out of whatever you may be occupied with in the moment and, by whatever means necessary, get to this Wingstop. I would like to thank Giselle for ringing me up, the employees who prepared my meal, the manager who works diligently to run this store, the ground the store rests upon, the brick that upholds this establishment, and everything else that went into this restaurant. Bless your souls.
Frequently Asked Questions About Wingstop
Where can I find nutritional information?
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
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