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Subway

3.5
(144 reviews)

Business Details

13509 Poway Road, Poway, CA
92064, United States
(858) 513-3980
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Poway Subway® Restaurant at 13509 Poway Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
13509 Poway Road, Poway, CA
92064, United States

Hours

Reviews

3.5
144 reviews
5 stars
62
4 stars
26
3 stars
15
2 stars
10
1 star
31
  • SW
    S W
    1 day ago
    1.0
    3-4-2026 @4:05pm we walked in, the lady behind counter saw us (made eye contact) but didn't say a word and kept cleaning off counter w back to us. We waited a good two minutes before she turned around and came over to put gloves on. I said, "oh you are new to us". She didn't say anything. I repeated myself and included hi and she said, "what do you want" very rudely! I told her my daughter orders her sandwich a special way and started to tell her how to do it. She refused. She said no that is not how it's done. I said, yes it is as this is how we always get it 3x month for several years now. Boy I sure miss the old employees. Several times she said no I will not do that!. That is not how we do it. She didn't even try to listen to me nor did she care. I told my daughter I am sorry we can't get sandwiches today as this lady won't make them for us and we need to leave. The lady threw the gloves off and made this rude mumbling noise and we left. My daughter is special needs and loves going to subway to order her sandwich for me to blend it for her at home for her dinner or lunch next day. She was so excited to go, but left very disappointed, it breaks my heart. There are only a few things she likes to eat by mouth and this is one of them. There is only one person left at Subway that knows us, knows how my daughter gets it and has no issues with us ordering it this way. We have gone in a few times with new people working there, no problem, just today with this rude lady that should not be working there refused to let us order the way we always do.
  • JD
    Joel Delgado
    Feb 10, 2026
    1.0
    Ordered online. And still had to wait 10 mins after the pickup time so they can even start making my sub, all rushed too. Like whats the whole point on pre ordering then. Its like the 3rd time it happens. I get there is other people but come on.
  • JS
    jayde sterling
    Feb 4, 2026
    1.0
    Ever since the new owners took over the Subway, the quality has went down. I have given this place four times a chance each and every time my sandwich is very bad and poorly made. that will be the last time I ever come back, unfortunately, not only is the customer service poor but so is the quality. I don’t like to write a bad review, but something needs to be done with the store until then you have lost a customer.
  • PM
    Patricia Mejia
    Dec 7, 2025
    1.0
    If I could give ZERO stars I would! Worst customer service. Very rude to customers and employee. Not just rude to me but to other customers that walked it.
  • CC
    Calix_4u
    Dec 6, 2025
    5.0
    Its either meal of the day or sub of the day promotion and decided to do the 7.99 meal. I guess since its California its a dollar more than other states which is still not bad. The gentleman who helped me out was nice and made me a good looking sandwich! Will be coming back to this location forsure

Frequently Asked Questions About Subway

What types of meals does Subway at 13509 Poway Road serve?

Subway serves breakfast, lunch, and dinner at this location.

What are the opening hours of the Subway restaurant at 13509 Poway Road?

Subway is open daily from 9:00 AM to 9:00 PM.

Brand Certified Facts from Subway

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Certified March 01, 2026Yext Knowledge Graph
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