McDonald's

3.7
970 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
12510 Poway Rd, Poway, CA
92064, United States

Hours

Reviews

3.7
970 reviews
5 stars
390
4 stars
225
3 stars
144
2 stars
80
1 star
131

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers expressed disappointment with food quality, citing issues like small portion sizes, cold food, and inconsistent preparation.

Customer Service

Mixed reviews on customer service; some praised friendly staff while others reported rude behavior and poor communication.

Cleanliness

Many customers noted that the restaurant was clean and well-maintained, contributing positively to their experience.

Order Accuracy

Frequent complaints about incorrect orders and issues with online/app orders, leading to customer frustration.

Drive-Thru Experience

Drive-thru service received mixed feedback, with some praising speed while others reported long waits and poor service.
  • VH
    Virgil Harris
    3 days ago
    4.0
    One of the cleaner ones I have seem for sure. That's a good start
  • SA
    Shakthi Krishnamoorthy (A320)
    Nov 15, 2025
    2.0
    Im just gonna attach a picture and you guys know the rest. What a presentation!
  • AK
    Anna K
    Nov 14, 2025
    1.0
    It's very slow. It takes a long time to order.
  • SM
    Scott MacKellar
    Nov 14, 2025
    3.0
    No customer service
  • DC
    Deepika Chandra
    Oct 8, 2025
    2.0
    Honestly quite disappointed with the experience. The food quality isn’t like before. I ordered a double cheeseburger and it was surprisingly tiny. The only saving grace was the fries which were hot and fresh, and the service which was friendly. Sadly, McDonald’s just doesn’t feel the same anymore.

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 12510 Poway Rd, Poway, CA?

McDonald's at 12510 Poway Rd is open daily from 5:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.

When is the McDonald's drive-thru open?

The drive-thru is open from 5:00 AM to 11:00 PM Sunday through Thursday, and until midnight on Fridays and Saturdays.