Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers expressed disappointment with food quality, citing issues like small portion sizes, cold food, and inconsistent preparation.
Customer Service
Mixed reviews on customer service; some praised friendly staff while others reported rude behavior and poor communication.
Cleanliness
Many customers noted that the restaurant was clean and well-maintained, contributing positively to their experience.
Order Accuracy
Frequent complaints about incorrect orders and issues with online/app orders, leading to customer frustration.
Drive-Thru Experience
Drive-thru service received mixed feedback, with some praising speed while others reported long waits and poor service.
VH
Virgil Harris
3 days ago
4.0
One of the cleaner ones I have seem for sure. That's a good start
SA
Shakthi Krishnamoorthy (A320)
Nov 15, 2025
2.0
Im just gonna attach a picture and you guys know the rest. What a presentation!
AK
Anna K
Nov 14, 2025
1.0
It's very slow. It takes a long time to order.
SM
Scott MacKellar
Nov 14, 2025
3.0
No customer service
DC
Deepika Chandra
Oct 8, 2025
2.0
Honestly quite disappointed with the experience. The food quality isn’t like before. I ordered a double cheeseburger and it was surprisingly tiny. The only saving grace was the fries which were hot and fresh, and the service which was friendly. Sadly, McDonald’s just doesn’t feel the same anymore.
What are the regular dining hours for McDonald's at 12510 Poway Rd, Poway, CA?
McDonald's at 12510 Poway Rd is open daily from 5:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.
When is the McDonald's drive-thru open?
The drive-thru is open from 5:00 AM to 11:00 PM Sunday through Thursday, and until midnight on Fridays and Saturdays.
What are the delivery hours for McDonald's at this location?
Delivery service is available daily from 5:00 AM to 10:30 PM, with extended delivery hours until 11:30 PM on Fridays and Saturdays.
What online options are available to order McDonald's for pickup or delivery?
Customers can order through the McDonald's App available on iOS and Android, via the delivery website, or the smart link ordering website.
Does McDonald's offer contactless delivery or curbside pickup services?
Yes, this McDonald's offers curbside pickup, no-contact delivery, same-day delivery, and regular delivery services.
What payment options does McDonald's accept at this location?
Payments can be made using American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there a drive-thru available and what are the associated hours?
Yes, this McDonald's has a drive-thru open from 5:00 AM to 11:00 PM most days, extending to midnight on Fridays and Saturdays.
What nearby places can I visit after dining at McDonald's on Poway Rd?
After your meal, you can visit nearby attractions like Lienzo Charro Mexican Restaurant for more dining, or explore the nearby Gameday Sports for sporting goods and gifts.
Are there convenient automotive services near McDonald's Poway location?
Yes, nearby automotive services include Carco of Poway for used cars, El Dorado Collision Center for repairs, Oil Changers - Poway for oil services, and All Star Glass for auto glass needs.
What nearby healthcare and beauty services are available close to McDonald's on Poway Rd?
Nearby healthcare includes Dr. Joe N.T. Nguyen DDS dental offices, Better Health & Wellness Center chiropractor, and The Lipo Lounge for weight loss. For beauty services, Linda's Nail & Spa and Salon De Simone are close by.